We understand that taking care of your loved one's accounts and services can be stressful and overwhelming during this difficult time, so we’re here to make it as easy as possible.
Find the relevant compassionate care support to help you transfer or cancel the account:
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My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
We're here to answer your questions.
We understand that sometimes you need a little help.