How do I check my contract or cancel a Telstra service?
You can check your plan details and cancel your services in the My Telstra app, or My Telstra in a browser:
My Telstra app
- For your Mobile services:
- Go to Services and choose your service
- Select View or manage your plan to see your plan details or cancel your service.
- If your query is about your home phone or internet, you'll need to Message us.
My Telstra in a browser
- For your nbn home internet or home phone;
- Go to Services and find your service
- Select Manage internet or select Manage home phone
- Under your plan name, select Change or cancel.
- If your query is about ADSL, you'll need to Message us.
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