What is a Telstra PIN?

A Telstra PIN is a 4-digit number like the banking PIN you use to authorise payments with your credit or debit card. You can set up and choose your own 4-digit Telstra PIN in My Telstra.

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    Why do I need a Telstra PIN?

    Your Telstra PIN is another layer of security to help protect your personal information when you access or make changes to your account. It’s part of our multi-factor authentication that helps prevent unauthorised access of your personal details.

    How do I set up, update, or reset my Telstra PIN?

    Sign in to My Telstra and go to Profile. Under Security settings, select Telstra PIN

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