How do I change my address and personal details?
Take me to
Update your address
To update your address in My Telstra:
- Go to Profile
- Scroll to Account settings and select Personal details
- Scroll to Residential address, select Update, then Change
- Enter your address, then Update.
Update your other personal details
You can update your personal details including your mobile number, home phone number, email address and account nickname in My Telstra.
To update your personal details in My Telstra:
- Go to Profile
- Scroll to Account settings and select Personal details
- Update your personal details
- Check your details are correct, then Next.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Chat with us
If you don't use My Telstra, you can still chat with us online.
Helping you when times are tough
Depending on your level of urgency, we have flexible options that can help keep you connected.