How do I track and get updates about my online order?
How do I track my Telstra order?
Waiting on a new order or moving home? Use the Telstra order tracker to see the progress of your orders and deliveries. You’ll also receive SMS or email notifications on your order status and estimated delivery times.
How to use the order tracker
As well as being able to check the status of your Telstra order, and keep an eye on your delivery, you can also check and change your installation appointment(s).
If you have a Telstra ID, sign in to My Telstra app or My Telstra in a browser to view the status of your order.
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