Whether you’re waiting on a new order or moving to a new house, you can easily track the dispatch and progress of your Telstra orders online. We’ll also keep you updated on your order status and estimated delivery time via SMS or email. 

What do you need to track?

Track an internet order

Includes nbn, ADSL or cable

Track a mobile order

Includes month-to-month and Pre-Paid activation

Good to know:

  • It can take up to 24 hours for Pre-Paid services using an existing number to appear in our system

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