We’ve made it easy to check, keep track and manage your mobile plan and data usage with the My Telstra app and My Account. With these online tools, you can:

  • Check how much data you have left
  • Check how many days are left in your billing cycle (for month-to-month plans)
  • View and download your bills (for month-to-month plans)
  • Manage your data usage

 

Check data usage with the My Telstra app:

  1. Download or open the My Telstra app
  2. Tap on the Services tab in the bottom bar and you'll see the remaining and used data for all your services
  3. To view your usage in more detail, select your service

 

Check data usage with My Telstra:

  1. Sign in to My Telstra
  2.  On the homepage, find your mobile service in the Account overview section
  3. Your current usage will be displayed next to your service
  4. To view a detailed breakdown of your current data usage, select the Manage link
  5. Scroll to the bottom of the page and click on Data Usage
  6. Halfway down the page, you’ll see an expandable section – Manage your data usage notifications.  Click on the down arrow to expand.
  7. Follow the prompts to set up notifications for Eemail or SMS, or to turn off notifications.
    You can receive these via email or SMS, and will be notified when you reach 50%, 85% and 100% of your usage

 

Check data usage on my mobile:

  1. Select your device's operating system from the list of interactive manuals
  2. Select your device by clicking the appropriate image, or search for it
  3. Select Data & Wireless from the toolbar
  4. Scroll down and select View data usage

 

Good to know: For a variety of reasons, your device's data usage record and Telstra's data usagerecord may not always be the same. Check your data usage against your monthly data allowance with the My Telstra app or My Account.

 

Need more data?

If you find yourself exceeding your usage allowance, consider switching your plan to one with more data allowance. If you’re a Pre-Paid customer, add a Plus Pack that meets your usage requirements.
 

Watch our video below for tips on how to manage your data usage.

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