Telstra Device Security
Monthly Charge

Casual month to month

3 months on us, then $10/mth
Minimum Monthly Charge

Casual month to month

Annual Price Review
Business Demand Data
Monthly Data Allowance
Network Access
Plan Speeds
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

    

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included

Your subscription gives you access to McAfee Multi Access for up to 10 compatible PC, Mac, Android and iOS devices. McAfee Multi Access is a series of applications you can download that offer:

  • Identity Protection- Helps keep you safe by monitoring your personal info on the dark web, like credit card numbers and email addresses.
  • Secure VPN- Virtual Private Network helps to protect your online activities with bank-grade encryption each time you connect to the internet.
  • Antivirus & System Scan- Helps protect your devices and personal info from the latest malware and threats.
  • Wi-Fi Scan- Scans your Wi-Fi network when connected.
  • Parental Controls- Helps protect your family by monitoring what your kids see online and blocks inappropriate content.
  • Safe Browsing- Helps protect you from phishing attacks, tech scams and downloads that might contain viruses. 

For further details, visit telstra.com/devicesecurity

What's Not Included
  • Telstra mobile service or home broadband plan costs.
  • Internet access and data usage charges.
  • Access to other McAfee products.

 

Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

  • Your Telstra Device Security does not protect against all risks.
  • McAfee Security app must be installed and you must be logged into your McAfee account for protection to be active.
  • App downloads are required to use Telstra Device Security.
  • Data charges may apply for download and use of apps.
Monthly Charge

Casual month to month

Telstra Device Security
3 months on us, then $10/mth
Minimum Term
Telstra Device Security
1 month
What's Included?
Telstra Device Security

Your subscription gives you access to McAfee Multi Access for up to 10 compatible PC, Mac, Android and iOS devices. McAfee Multi Access is a series of applications you can download that offer:

  • Identity Protection- Helps keep you safe by monitoring your personal info on the dark web, like credit card numbers and email addresses.
  • Secure VPN- Virtual Private Network helps to protect your online activities with bank-grade encryption each time you connect to the internet.
  • Antivirus & System Scan- Helps protect your devices and personal info from the latest malware and threats.
  • Wi-Fi Scan- Scans your Wi-Fi network when connected.
  • Parental Controls- Helps protect your family by monitoring what your kids see online and blocks inappropriate content.
  • Safe Browsing- Helps protect you from phishing attacks, tech scams and downloads that might contain viruses. 

For further details, visit telstra.com/devicesecurity

What's Not Included
Telstra Device Security
  • Telstra mobile service or home broadband plan costs.
  • Internet access and data usage charges.
  • Access to other McAfee products.

 

  • Your Telstra Device Security does not protect against all risks.
  • McAfee Security app must be installed and you must be logged into your McAfee account for protection to be active.
  • App downloads are required to use Telstra Device Security.
  • Data charges may apply for download and use of apps.

Information about the service

Telstra Device Security is a month-to-month subscription that you can add on to your existing consumer mobile or internet service. It offers access to McAfee Multi Access apps which you can download on up to ten compatible devices to help protect them from known cyber security threats.

Telstra Device Security is for personal / domestic use only and is not to be used for business purposes. 

Eligibility

To take up Telstra Device Security you must have and maintain a consumer post-paid mobile or internet service. If you cancel the service you have redeemed your subscription against, your Telstra Device Security will also be cancelled.

Device information and requirements

You must have a compatible PC, Mac, Android or iOS device which meets minimum operating requirements to use this product. For latest device and system requirements, visit mcafee.com/en-au/consumer-support/help/system-requirement.html.

Telstra Device Security is not available on wearable devices (e.g. watches) or Smart TV.

To download and use the McAfee Multi Access application you require an internet connection. You must maintain an up to date version of all apps (minimum device storage space required). 

Setting up, managing and cancelling your subscription

To use McAfee Multi Access, you will need to create a McAfee account and download the application on your nominated compatible devices.

For more information on how to set up, manage and cancel your subscription, see telstra.com/support.

For product specific support, see http://service.mcafee.com.

Information about pricing

Refer to the Plan Cost table.

Bill payment charges

  • Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
  • Paper bills and electronic payments – Free
  • Payments made in person or by mail – Extra $1.00
  • Set up Email Bill at telstra.com/emailbill

Some exemptions may apply. For details, visit telstra.com/billpay.  

Other Information

Cancelling your service

You can cancel your Telstra Device Security at any time. There are no early termination charges. Cancellation will take effect at the end of your subscription month. Once cancellation takes effect, your devices will no longer be protected. 

Understanding my bill

You are charged for your Telstra Device Security monthly in advance on each subscription anniversary. Your subscription start date will be based on the date you create your McAfee account. This date may be different from the billing anniversary date of your existing services.

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation. This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.

All names, marks, logos, designs, trade dress and other brand designations used by McAfee in connection with McAfee Licensed products are McAfee, LLC trademarks. Telstra trademarks are registered trademarks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSC2322-Tue Jul 05 00:00:00 AEST 2022

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