Ways to recover from a cyber attack
When things go wrong, follow these tips to recover and get help:
- Contact your bank - If you've accidentally given your banking details to a scammer - it's important to contact your bank straight away. Most big banks will cover any loss if someone makes an unauthorised transaction on your account, as long as you have protected your client number and passwords.
- Recover your identity - If you think you’ve been the victim of identity theft, act quickly. For advice, contact IDCARE and use their free learning resources to help you work out what to do.
- Seek advice and support - for scams that impersonate Services Australia brands like Centrelink, Child Support, Medicare and myGov. If you have given personal information to a scammer pretending to be any of these brands, reach out to Services Australia Scams and Identity Theft.
Report a scam or cyber attack:
- Report scams to Scamwatch - Scams can be reported to the Australian Competition and Consumer Commission’s Scamwatch.
- Report to authorities - If you have been a victim of a cybercrime such as fraud, report it to ReportCyber.