7 Day Price Match from Telstra
Find a better price and we’ll match it.
Introducing our 7 Day Price Match. Find a better price within 7 days of receiving your new, eligible phone, tablet or hotspot from Telstra and we’ll credit the difference to your bill.
7 Day Price Match eligibility
To make a price match claim, you must:
- be a Telstra personal or small business customer with an account number; and
- have purchased an eligible phone, tablet or hotspot from Telstra and received it within the last 7 days.
What products are included?
Claims can be submitted for:
- eligible phones, tablets or hotspots purchased from Telstra outright (only for existing customers with a Telstra account number), on monthly repayment plans, using trade-in or with points plus pay. Pre-paid phones are excluded.
What prices are excluded?
- for secondhand or refurbished devices
- for products with pricing set significantly lower than the RRP or Market Value
- for clearance, liquidation, auction/warehouse or likewise sale items
- inclusive of cashback, coupon offers or gift cards
- for commercial quantities
- from an online only retailer
- from an international retailer
- on Gumtree, Facebook or any other grey market channel
- a corporate benefit price
- priced incorrectly