Activate your mobile
Depending on the type of service you're activating there are different things you'll need to get set up.
Thanks for choosing Telstra Pre-Paid. To activate, you’ll need your SIM Starter Kit or the device packaging, and a valid ID.
- Australian driver’s licence or learner's permit
- Medicare card
- Australian passport
- International passport
Thanks for choosing a Telstra mobile service on a plan.
To activate your SIM, you’ll need:
- Your mobile number
- Your online order number
This information can be found at the top of your Welcome Letter, which came with the parcel you received from us.