Regional network form

Contact your regional team about network issues.

Complete this form to explore coverage concerns or invite a Telstra representative to an event.

Before you start

For coverage in your area see our coverage map
To maximise coverage on the road or sea visit our network coverage extension devices page for information on the Telstra GO Mobile Smart Signal Vehicle Repeater
Fixed home phone faults - call 13 22 03 or visit report a fixed line fault
Learn how to enable Wi-fi calling on your device

All fields are required unless marked as optional.

Contact us

Tell us your reason for contacting us Required field.

I want to improve my mobile coverage experience

I want to invite a Telstra representative to an event

What would you like to discuss? Select the option that applies to you. Required field.

Explore options to improve my in-building mobile coverage

Improving coverage in my local community

Tell us more about your reason for contacting us Please provide as much information as you can about the options you selected.

Required field. Invalid field

Device make and model with coverage issues (optional)

Invalid field.

Where are you having coverage issues?

Address

Required field. Invalid field.

Suburb/Town

Required field. Invalid field.

State/Territory

Required field.

Postcode

Required field. Invalid length. Postcode must be 4 digits long.

Personal details

Given name/s

Required field. Invalid field.

Family name

Required field. Invalid field.

Mobile number This is the mobile number on your bill

Required field. Invalid entry. Mobile number must be 10 digits long and start with '04'.

Email address

Required field. Invalid field.

Secondary contact number (optional) We will call you on this number if we are unable to reach you on your mobile

Invalid entry. Mobile number must be 10 digits long and start with '04'.

Secondary contact is not my number

Secondary contact name (optional)

Invalid field.

Regional member association group (optional)

Regional member association number (optional) Valid membership numbers may be eligible for a discount on a Telstra GO Repeater

Invalid field.

Our suggested solutions may incur additional costs depending on your needs and location.

Event

Required field. Invalid field.

Tell us about your event What's it for? What do you need the Telstra representative to do? What is the duration of the event?

Required field. Invalid field

Event date DD/MM/YYYY

Required field. Invalid field.

Address

Required field. Invalid field.

Suburb/Town

Required field. Invalid field.

State/Territory

Required field.

Postcode

Required field. Invalid length. Postcode must be 4 digits long.

Personal details

Given name/s

Required field. Invalid field.

Family name

Required field. Invalid field.

Mobile number This is the mobile number on your bill

Required field. Invalid entry. Mobile number must be 10 digits long and start with '04'.

Secondary contact number (optional) We will call you on this number if we are unable to reach you on your mobile

Invalid field.

Email address

Required field. Invalid field.