Troubleshooting

Business Care Support

Our Business Care Support page provides basic troubleshooting instructions, help identify if there's an outage in your area, as well as how to stay connected using Telstra's 4G backup. 

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Message is an easy way to get in touch. Unlike Live Chat, you don't need to standby online for a response. Think of it like SMS messaging - you'll get notification each time we reply. 

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