Business contact us
Need to get help? Here's how.
Choose a topic below to find how-to guides and our contact information.
Troubleshooting
Business Care Support
Our Business Care Support page provides basic troubleshooting instructions, help identify if there's an outage in your area, as well as how to stay connected using Telstra's 4G backup.
Send us a message
Still need assistance?
Message is an easy way to get in touch. Unlike Live Chat, you don't need to standby online for a response. Think of it like SMS messaging - you'll get notification each time we reply.
Get more support
My Telstra App
Manage your services on the go and send a message if you need.
Book a store appointment
Our in-store business experts can review your account and make sure you have the best solution for your business needs.
Multilingual Support
Speak to us in your preferred language. We've got you covered.