You've now entered the era of faster home internet. If you're an eligible customer, you can now enjoy higher speeds for a better-connected life.
If you're currently on a Consumer Premium, Ultimate or Ultrafast nbn® plan with FTTP (fibre to the premise) or HFC (hybrid fibre coaxial), you have automatically been upgraded to faster speeds. And not just a bit faster - our Premium plan has accelerated to deliver five times faster wholesale download speeds.
If you're currently on another type of home internet plan and technology type (like fibre to the curb or node), you can also upgrade your plan and technology right now so you too can experience truly beautiful home internet.
Speeds experienced may be lower due to factors including your modem and cabling, in-home setup and wiring.
For terminology used in this article, jump to Definitions.
With the number of devices in our homes, speed can matter more than ever. Faster internet speeds can allow you to do more, without the frustration of slow connections. And our computers need reliable broadband too; as well as many smart TVs, doorbells, baby monitors, gaming consoles and robot vacuums that can require an internet connection.
These new, faster speeds are only available if you're a Telstra customer with a Premium, Ultimate or Ultrafast plan. Here's how your new plan looks:
1We’re still calculating typical busy period upload speeds (7pm - 11pm) on this plan - the information here is an estimate only. Speeds experienced may be lower and may vary due to factors including your modem and cabling, in-home setup and wiring.
If you're on a Basic or Essential plan and you're interested in accelerated, high-speed wholesale products, use our address checker to see what technology your address uses and what plans you can get.
Imagine streaming higher resolution TV shows and movies, jumping on smoother video calls, downloading games super quickly and working seamlessly from home. Our lives are reliant on digital connectivity, so it only follows we need fast, reliable broadband to support it.
Think of this as more than just a tech upgrade - it's a massive improvement to the backbone of your connected life, making the things you do online faster, more streamlined and ultimately, more enjoyable.
We’re making it easier than ever to switch to a faster, more reliable connection.
If you're currently on an eligible FTTN or FTTC connection, it's a great time to upgrade. nbn will upgrade your technology from FTTC/N to FTTP for free (standard installation only). To be eligible for this upgrade, you must sign up to a Premium, Ultimate or Ultrafast plan.
Select addresses and eligible customers only.
Just to recap, if you’re already on FTTP or HFC and have a Premium, Ultimate or Ultrafast plan, your plan will now have been automatically upgraded to the higher wholesale speeds.
If you’re on FTTP or HFC but have a Basic or Essential plan, there has been no change to your plan speed. Check out our nbn plans to upgrade.
We get it. This is a lot of tech-talk for one article, so here’s a rundown of the terms and abbreviations we've used:
For a more detailed explanation of this terminology, read our article, making sense of nbn technology.
