Faster home internet has arrived

Higher speeds to meet your data needs

With the number of devices in our homes, speed can matter more than ever. Faster internet speeds can allow you to do more, without the frustration of slow connections. And our computers need reliable broadband too; as well as many smart TVs, doorbells, baby monitors, gaming consoles and robot vacuums that can require an internet connection.

How your speeds have changed if you're on a Premium, Ultimate or Ultrafast plan 

These new, faster speeds are only available if you're a Telstra customer with a Premium, Ultimate or Ultrafast plan. Here's how your new plan looks: 

• Premium: (FTTP or HFC) the wholesale speed is 500Mbps download and 50Mbps upload. The typical busy period speeds (7pm - 11pm) is 500Mbps download and 40 Mbps upload. (If you're on a Premium plan (FTTC or FTTN) there has been no change to your speeds and you'll need to upgrade your technology for faster speed if eligible).
• Ultimate: (FTTP or HFC) the wholesale speed is 750Mbps download and 50Mbps upload. The typical busy period speeds (7pm - 11pm) is 750Mbps download and 40 Mbps upload.
• Ultrafast: the new wholesale speed remains at 1000Mbps download but the upload speed has increased to 100Mbps. The typical busy period speed (7pm-11pm) is 815Mbps download and is estimated at 80Mbps^{1Refer to legal disclaimer at end of section} upload.

¹We’re still calculating typical busy period upload speeds (7pm - 11pm) on this plan - the information here is an estimate only. Speeds experienced may be lower and may vary due to factors including your modem and cabling, in-home setup and wiring.

What you need to do if you're on a Basic or Essential plan  

If you're on a Basic or Essential plan and you're interested in accelerated, high-speed wholesale products, use our address checker to see what technology your address uses and what plans you can get. 

Check your address

Higher speeds for all the things you love to do

Imagine streaming higher resolution TV shows and movies, jumping on smoother video calls, downloading games super quickly and working seamlessly from home. Our lives are reliant on digital connectivity, so it only follows we need fast, reliable broadband to support it.

Think of this as more than just a tech upgrade - it's a massive improvement to the backbone of your connected life, making the things you do online faster, more streamlined and ultimately, more enjoyable.

Upgrade your technology, on us

We’re making it easier than ever to switch to a faster, more reliable connection.

If you're currently on an eligible FTTN or FTTC connection, it's a great time to upgrade. nbn will upgrade your technology from FTTC/N to FTTP for free (standard installation only). To be eligible for this upgrade, you must sign up to a Premium, Ultimate or Ultrafast plan.

Select addresses and eligible customers only.

Upgrade for free

Already on the right plan? Sit back and relax

Just to recap, if you’re already on FTTP or HFC and have a Premium, Ultimate or Ultrafast plan, your plan will now have been automatically upgraded to the higher wholesale speeds.

If you’re on FTTP or HFC but have a Basic or Essential plan, there has been no change to your plan speed. Check out our nbn plans to upgrade.

See nbn plans

Definitions

We get it. This is a lot of tech-talk for one article, so here’s a rundown of the terms and abbreviations we've used:

• FTTP – Fibre to the premises. An optical fibre leading directly to your premises.
• HFC – Hybrid Fibre Coaxial. HFC connections utilise existing cable TV technology.
• FTTN – Fibre to the node. Brings optical fibre to a 'node' on your street (or a nearby street), then uses existing copper wire infrastructure to connect to your premises.
• FTTC – Fibre to the curb. Optical fibre leads to a small telecommunications pit or pole outside your home.

For a more detailed explanation of this terminology, read our article, making sense of nbn technology.