Feedback & Reporting

It looks like you are using an older version of Internet Explorer.

telstra.com.au may not display correctly and some of the features may be unavailable to you.
If you are not using this version, please check that compatibility mode is turned off, otherwise you may need to update your browser.

Feedback and Reporting

Report scams, damage or security concerns, plus get handy tips for staying safe online and protecting your privacy.

Report something

A scam

Report scamming, phishing and suspicious emails or calls

Damage to Telstra equipment

Report damage to our network or equipment

A security concern

Report emails, calls or online behaviour you think is a concern

Got feedback?

Positive feedback and suggestions

Make a complaint

Online skills and Cybersafety

Learn about Cybersafety

Online skills for Seniors

Get in touch

Telstra 24x7 Chat

Chat with us online.

Chat now

Call us

Need to talk to us?

Find a number