Report a scam or phishingSupport
Report damage to Telstra equipmentSupport
Report a computer security concernSupport
Sorry to see you here - something must've gone wrong. You'll find support and contact options below to help you resolve your issue.
To lodge a complaint via letter or fax:
Locked Bag 20026
Melbourne VIC 3001
FAX: 1800 753 949
Find a Telstra store
The store locator can help you find a Telstra store that is close to you.
Multilingual customer service
If you'd like to speak with us in your preferred language, we've got you covered.
How easy was it to complete your task on Telstra.com today?
Thanks for your feedback.