Telstra Business Tech services
24/7 IT support over-the-phone. Help when you need it most.
Existing Tech Services subscribers can access IT support with 24/7 on call assistance. Our Australian-based team are a call away to help you with hardware, software, and network challenges as they happen.
Services are not available for some devices and software. On-site support not included. Fair Use Policy applies.
How we can help your business
All businesses, big and small, benefit from reliable IT support. That's why our experts are available 24/7 over-the-phone, to help you solve problems and answer your questions. Working with tech has its challenges, don't let them slow you down.
Devices & hardware
Get help when things go wrong with devices and hardware, including mobiles, PCs, notebooks, networked printers, and modems.
Email & software
From set-up to troubleshooting, we're here to help with email setup and system maintenance.
Networks & connectivity
Whether you need help to diagnose issues or with configuration, we're here to help support your business’ tech questions.
What you get with Tech Services
Business IT support in minutes
Contact us 24/7 for over-the-phone support so we can help with your tech issues and questions as they arise.
Tailored tech advice
Get help from Australian based experts who’ll work with you to provide advice based on your business needs.
Help with all issues, big and small
Get the most out of your month-to-month subscription by calling us anytime to seek answers to tech questions and to troubleshoot issues.
Quarterly tech assessments
We’ll assess your tech setup four times a year and suggest ways technology can help improve how you run your business.
Security and protection
We'll help with security and protection
From helping you install your anti-virus software and set your privacy settings, to helping with operating system recovery, we’re here to support you.
Frequently asked questions
Yes, you can cancel at any time – but you will need to pay any charges you owe up to the point of cancellation. This may include the full month charge of $60 for the current billing cycle. You’ll continue to have access until the end of that month (No credit issued).
Services are not available for some devices and software. Cost of any software/hardware not included. Data charges may apply. Fair Use Policy applies. Report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations.
Business tier Telstra Business Tech Services
Available to existing Telstra Business Tech Services subscription customers who are eligible for business tier benefits. Benefit will expire if not activated before the end of the membership year. Redeemable once per customer account. This benefit may be withdrawn at Telstra’s discretion, at any time, without notice.
Telstra Business Tech Services are not available for some devices and software. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges incurred in using the service. In store or in-premise support is not included as part of this service. Assessments exclude an IT security assessment. Fair Use Policy applies.
Support for service faults is included in your Broadband, Business or Mobile service when purchased from Telstra.
Need help with Tech Services?
Already have Tech Services?
Call us to get 24/7 over-the-phone IT support from our experts.