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Your business deserves
more than just broadband

Get premium service with Concierge Tech Support™.


Concierge Tech Support

Telstra small business broadband customers enjoy premium Concierge Tech Support.


Premium support

Once connected, get a premium experience with Concierge Tech Support, where you’ll speak to just one person from start to finish who’ll do the running around to help find you a solution.

Next day replacements

Your concierge will organise replacement hardware for you, and help you set it up.

Order before 1pm and you’ll get it the next business day, subject to location. Fees may apply.

Always on

Your Concierge will work with you to identify opportunities to help get you online sooner and to create continuity for your business.

Trying to solve an issue?

Chat online

Use Telstra Chat and speak to a live chat agent for nbn™ technical support, available 8am – 8pm, Monday to Friday AEST.

Chat now
Help and Support

Find answers and resolve issues using our business support page.

Visit help and support
Manage services online

Take control of your bills, payments and usage.

Log in to Your Telstra Tools
Call us

Prefer to talk to someone over the phone? Concierge Tech Support™ is available 24/7 via 132 999

Call 132999