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Telstra Connect

Manage your enterprise services in one place.

View your services, get support and track performance.


We've created one simple and transparent digital home where you can view, manage and contact us about any of your Telstra business and enterprise products and services.

Key reasons to use Telstra Connect

  • World-leading digital user experience.
  • On-the-go access via mobile or desktop.
  • Simple, integrated self-service.
  • Fast responses and near-real time status.
  • Smart access to all your enterprise services.

Register your interest    Watch the video

Application features

Incident management

Log and track incidents in real-time and chat with us online.

Service request

Submit and track a service request online.

Status tracker

View and track delivery status and estimated delivery date of orders online.
Currently IP & Data orders only.

Network performance

See the performance of your services in near real-time.
Currently Integrated Operations Management services only.

This is just the start

Using your feedback, we're evolving Telstra Connect so that it keeps meeting your needs. You’ll see regular releases that improve what's there and give you new functionality.

Coming soon

  • Billing management
  • Ordering application
  • Notifications for fast updates on your incidents and orders


features coming soon to Telstra Connect


Want more information?

Now is your chance to get on board early and be part of this digital revolution.
Register your interest today or contact your Telstra Account Executive or Service Delivery Manager.

Register your interest



  1. Who is Telstra Connect for?
    Telstra Connect is for international and Australian based Telstra Enterprise customers.

  2. How can I register interest in Telstra Connect?
    If you would like to learn more about Telstra Connect, simply tell us about your business and the functions you need using our online form here. Alternatively, contact your Telstra Account Executive or Service Delivery Manager.

  3. Where can I see the full terms and conditions?
    Telstra Connect terms and conditions for use are available on the Telstra Connect portal. Our privacy policy is here.

  4. How can I access Telstra Connect on my mobile device?
    Telstra Connect is available on the Australian and international app stores.

  5. What if I forget my username?
    Your username is usually your work email address or the email address you provided when you created your Telstra Business/Enterprise account.

  6. Who do I go to for support?
    If you need help on the Telstra Connect portal, you can reach the Telstra Connect team through the help and support tool on the portal.

  7. How can I submit feedback?
    Simply submit your feedback through the 'Provide feedback' functionality on the top menu of Telstra Connect. We would love to hear from you so we can improve your experience on Telstra Connect.