What can I do with Telstra Connect?
Manage my incidents
Log and track incidents and chat with us online
Simply manage your incidents without the need to call or email Telstra. Our Incident Management capability empowers you to submit and manage your incidents, follow our progress fixing the issue and communicate with us quickly to get more information.
Request Telstra services
Submit and track service requests with no complicated paperwork
Don’t wait to email or call to get what you want. Quickly and easily order new Telstra services, modify your existing services and monitor the progress of all your requests with our Service Request functionality.
Track my order delivery status
Keep an eye on the status of your order
Stay up-to-date on the status and estimated delivery date of your orders. Keep your customers and stakeholders fully informed with all the relevant details from our Order Tracker.
Monitor my network performance
Get deep insight into your network
Manage your network as closely as you want with near real-time information on availability, utilisation and error rates. Check network speed, status, history and outages anytime and anywhere with our Network Performance capability.
