in one place.
View your services, get support
and track performance.
We've created one simple and transparent digital home where you can view, manage and contact us
about any of your Telstra business and enterprise products and services.
Log and track incidents in real-time and chat with us online.
Submit and track a service request online.
View and track delivery status and estimated delivery date
of orders online.
Currently IP & Data orders only.
See the performance of your services in near real-time.
Currently Integrated Operations Management services only.
This is just the start
Using your feedback, we're evolving Telstra Connect so that it keeps meeting your needs.
You’ll see regular releases that improve what's there and give you new functionality.
- Billing management
- Ordering application
- Notifications for fast updates on your incidents and orders
Want more information?
Now is your chance to get on board early and be part of this digital revolution.
Register your interest today or contact your Telstra Account Executive or Service Delivery Manager.
Frequently asked questions
- Who is Telstra Connect for?
Telstra Connect is for international and Australian based Telstra Enterprise customers.
- How can I register interest in Telstra Connect?
If you would like to learn more about Telstra Connect, simply tell us about your business and the functions you need using our online form here. Alternatively, contact your Telstra Account Executive or Service Delivery Manager.
- Where can I see the full terms and conditions?
- How can I access Telstra Connect on my mobile device?
Telstra Connect is available on the Australian and international app stores.
- What if I forget my username?
Your username is usually your work email address or the email address you provided when you created your Telstra Business/Enterprise account.
- Who do I go to for support?
If you need help on the Telstra Connect portal, you can reach the Telstra Connect team through the help and support tool on the portal.
- How can I submit feedback?
Simply submit your feedback through the 'Provide feedback' functionality on the top menu of Telstra Connect. We would love to hear from you so we can improve your experience on Telstra Connect.