COVID-19 impacts on our teams have resulted in reduced capacity in our global service centres. Calling or messaging us will have longer wait times.
Telstra Connect is the fastest and most reliable way to ensure your issues, requests or queries are addressed and responded to.
“The Telstra Connect service has proved invaluable as it provides a seamless way to log incidents, as well as get an up to date status of existing incidents. The interface is intuitive and provides a list of existing sites which makes logging calls easy!”
“Being able to log, check and update incidents via the Telstra connect dashboard has helped our team improve their way of working. It gives us back some time in our day to work on other issues.”
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See our full terms and conditions for Telstra Connect.