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Sales: Live Chat

How to buy a new phone on a plan

Choose a new phone

Get one of the latest phones and pay it off over 24 or 36 months.

Choose a plan

Enjoy the flexibility to change your plan size once a month, to suit your data needs.

Add extras

Customise your plan by adding extras such as device replacement in the checkout.

Mobiles on a plan

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Why Telstra for your business?

Australia’s best 4G Coverage

Enjoy peace of mind on Australia’s largest mobile network, with greater reliability and faster speeds in more places.

Learn more

Telstra 24x7

Manage your account, pay bills and track your data usage from the Telstra 24x7 App.

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One bill, one account

Efficiently access & manage your Online Bill, through Your Telstra Tools.

Learn more

Questions about Telstra mobiles?

24x7 Sales Chat

Let your fingers do the talking. Chat to a consultant online 24x7.

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Call 1800 086 351

Prefer to talk to someone over the phone? We're here to answer questions about mobile phones.

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CrowdSupport®

Have a question about mobile phones? Ask our customers.

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Support

More information about mobile phones can be found in our Frequently Asked Questions.

Go to help

Telstra offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G/3G.

Samsung 5G Device Upgrade: You must purchase your S10+ on an eligible Telstra 24 month mobile or lease plan. To upgrade, maintain your existing plan and return your S10+ in good working order up to 21 days after the 5G device becomes available. We will offer you the nearest Samsung 5G device equivalent (colours, capacity and model subject to change). Any accessories you buy or that come with your 4G device which are not compatible with the 5G device cannot be exchanged, returned or refunded when you upgrade. Offer available until withdrawn.

Device Payment Contract (DPC): If you cancel early you may incur early termination fees and total min cost may be higher.

Business Lease Mobile Lease plans: You must lease an eligible phone for 24 months, you don’t own it and must return it at the end of the lease unless you make an offer to purchase it. If your lease is cancelled within 12 months, you must pay a fee based on the RRP of your phone. If your lease is cancelled after 12 months, you can return the phone and pay $99 if in good working order. In both cases you must also pay any additional early termination charges or AROs. Additional fees up to $499 also apply if: (a) you return a damaged phone or the locking features have not been disabled; or b) if you cancel your lease early and return a damaged phone or you don’t return your phone at the end of your lease. Learn more about leasing at telstra.com.au/small-business/mobile-phones/my-business-mobile-lease.
 
Upgrade: You can upgrade your leased phone to a new eligible phone after the first 12 months of your lease, provided you return the phone to us within 30 days (or 14 days if you take up an Eligible Plan on and from 22 August 2017) of entering into a new 24 month eligible phone and mobile service plan and pay any upgrade fee (which will vary depending on whether your phone is damaged). If you fail to return your phone within 30 days (or 14 days as the case may be) after an upgrade, you must pay up to its fair market value plus 20%.

$10> Credit: Up to $240 credit: Your monthly credit of $10/mth will be applied each month while you stay connected. Your monthly credit will stop if you re-contract, cancel or move to an ineligible plan.

Bonus Data: Will remain on your account until you recontract, cancel your plan or move to an ineligible plan. Unused data expires monthly.

Usage: Data use overseas is not included. Use outside allowance costs extra. Allowances expire monthly.

Extra Data: If you go over your Monthly Data Allowance, we automatically add data a 1GB block for $10 for use that month.

Data Sharing: Share your monthly data allowance with eligible services on the same account. Data Share SIM cannot be used in a mobile handset.

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