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Samsung Galaxy A57

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        • Capture faster and clearer, even at night1Refer to legal disclaimers.
        • All-round performance that’s next level
        • Stunningly slimmer, built with upgraded durability1,2Refer to legal disclaimers.
        • Lose yourself in a captivating 6.7-inch” display
        • Upgrade your day, with your AI companion2Refer to legal disclaimers.

        Legal disclaimers

        The information and claims in this features accordion are provided by Samsung. Samsung takes all reasonable steps to ensure the information is accurate and complete.

        1. When compared to Galaxy A56
        2. Basic Samsung Galaxy AI features are free. Future releases may be offered on a paid basis. Different terms may apply for third party AI features.

        Samsung Galaxy A57 5G

        Main phone is front view right three-quarter with an image of a woman whose hands are coming out of the screen. The second phone to the left is a rear view right three quarter showing the cameras. The text reads: Awesome with the A57 5G logo below.

        Introducing Galaxy A57 5G — slimmer, sleeker and more awesome than ever1Refer to legal disclaimer. Search intuitively anything on your screen with Circle to Search and take your productivity to new heights with Awesome Intelligence features2Refer to legal disclaimer   like Object Eraser3Refer to legal disclaimer, Best Face4Refer to legal disclaimer and Edit suggestion5Refer to legal disclaimer.

        Capture memorable moments with the upgraded cameras1Refer to legal disclaimer day and night, even in low light. Conquer the day with a device that has been tested in accordance with IP68 standards6Refer to legal disclaimer and keep going with a long-lasting battery for up to two days7Refer to legal disclaimer. And with up to six OS upgrades and six years of security updates, it's easier than ever to stay up to date.

        Awesome Design

        Ultimately slim, strikingly sleek

        Meet the new Galaxy A57 5G—redesigned front to back and ready to make an impression anywhere you go. Slimmer than ever before, Galaxy A57 5G features a strikingly sleek silhouette with a modern glossy finish that grabs the attention. It's also lighter compared to the previous model and feels comfortable to hold in one hand. On the back, the Triple Camera is elevated on a camera bump that catches the eye with an elegant translucent effect, making it a visual standout for everyone to see8Refer to legal disclaimer.

        A montage of four images. The first shows a phone from two different angles. One is front three quarter left angle, the second that overlaps slightly is rear three-quarter right angle. To the right of that image are three images showing how the new A57 is thinner than the previous A56 generation.
        Tested to IP68 standards against water and dust

        Embark on your daily adventures confidently with Galaxy A57 5G. Tested in accordance with IP68 standards for dust and water resistance, your phone can withstand accidental water splashes, while the solid frame keeps your Galaxy A57 5G looking clean with Corning® Gorilla® Glass Victus®+6,9,10,11Refer to legal disclaimer.

        Rear three-quarter right angle showing rear cameras
        Glossy glass finish. Modern look

        Galaxy A57 5G is a true head-turner anywhere you go. The glossy glass finish on the back of Galaxy A57 5G has a modern glazed ceramic look that levels up your style. Make it fully yours by choosing from four comforting, calming colours in a dark or light hue to match your vibe—Awesome Navy, Awesome Gray, Awesome Icyblue or Awesome Lilac8Refer to legal disclaimer.

        Two phones. One is side view left angle. The second, which is the main image is a rear three quarter right angle showing the rear cameras.
        Up to 6x OS and security upgrades

        Keep your Galaxy A57 5G updated with software support, allowing you to enjoy your phone. Galaxy A57 5G includes support for up to 6x OS upgrades, so you can discover new and easier ways to create, connect and stay productive with seamless actions and device management features. Plus, you get up to 6 years of Security and Maintenance releases.

        Front view, three quarter angle with the text of “6 x” on screen. The phone is surrounded by multicolored arrows that point upwards.

        Awesome camera

        Three lenses. One powerful camera.

        Shoot, edit and share special moments with the upgraded camera system of Galaxy A57 5G. Equipped with a 50 MP OIS Wide-angle Camera, a 12 MP Ultra Wide Camera and a 5 MP Macro Camera, Galaxy A57 5G lets you take photos and videos that are bright, crisp and totally share-worthy. And with 12 MP Super HDR support on the Front Camera, videos are more vibrant than ever13,14,15Refer to legal disclaimer.

        Rear view, horizontal, facing upwards showing the camera sizes. The top camera is Ultra Wide 12MP, the middle is a wide-angle 50MP and the bottom is a Macro 5MP. Partial top view front facing upwards of the 12MP front camera.
        Bright videos, even at night

        Get ready to conquer the night and capture unforgettable bright moments, thanks to optimised Nightography on Galaxy A57 5G. The Wide Camera supports enhanced ISP for faster image processing that drastically reduces the amount of absorbed noise, so you can see clearer details with less blur in your night shots. The camera sensor on Galaxy A57 5G also features 1.0 um big pixels, absorbing more light from the environment for low-noise, brighter and true-to-life videos in low-light conditions15Refer to legal disclaimer.

        Image of two people at night that shows the Nightography capability.
        Super HDR. Ready-to-post selfies

        Whether you're doing a live stream or shooting a video for your next vlog, make sure you get your best angle with Super HDR. Galaxy A57 5G's Front Camera optimises selfie videos by enhancing saturation and boosting colour and contrast. Backgrounds are rendered in sharp, vivid detail for vibrant results every time15Refer to legal disclaimer.

        A selfie of two people eating showing how the front camera optimises selfie videos by enhancing saturation, boosting colour and contrast.
        Make every shot iconic

        Capture portraits with enhanced details using AI Segmentation on Galaxy A57 5G. The rear camera system automatically identifies the background, foreground, and sky in photos, and instantly improves the image quality in elements such as the skin, face, hair and grass. And with Galaxy A57 5G's Ultra Wide Camera, capture a broader field of view to fit more of your world into the frame15Refer to legal disclaimer.

        Two images side by side showing the difference between a wide-angle photo compared to an ultra-wide angle photo
        Low-light
        Image of a woman sitting at a table at nighttime. The image shows how the low-light feature of the camera has captured her clearly and sharper despite the dim environment.
        Nightography
        Image of a woman sitting on a balcony in the evening. The image shows how the Nightography feature of the camera has captured her clearly with less blur in the dark conditions.
        HDR Selfie
        A selfie of two people eating showing how the front camera optimises selfie videos by enhancing saturation, boosting colour and contrast.
        Wide-angle
        An image of two people sitting on a grassy field. The 12 MP sensor in the wide-angle camera has captured a broader field of view.
        Ultra Wide
        An image of a woman posing while standing on a grassy field. The 123-degree field-of-view of the ultra-wide-angle camera has captured a broader field of view to fit more into the frame.
        Circle it, Find it

        Use Circle to Search with Google to find multiple items of a look by simply circling an outfit on your screen, and it will help you find every piece — from tops to footwear and everything in between — all in one search. You can circle it, search it and find the look, all from exactly where you are16Refer to legal disclaimer.

        Front screen showing how the Circle it feature works.

        Awesome Intelligence

        Object Eraser. Instant edits, natural results

        Erase unwanted objects from images and get natural results instantly with Object Eraser on Galaxy A57 5G. The smart AI feature lets you select distractions in the background, remove them seamlessly and fill in the space while maintaining high image quality. The algorithm automatically improves textures and reduces blur in the area around the removed objects, so you can get the result you want each time15Refer to legal disclaimer.

        Image of a woman with part of the background obscured to show the Object eraser feature that allows you to erase parts of a photo you don’t want.
        A Best Face. All smiles in group pics

        With Best Face on Galaxy A57 5G, enhance your group photos quickly and easily. Just select a group Motion Photo, then choose the most flattering expressions and faces from multiple shots, combining them into a single, awesome photo with everyone smiling4,17Refer to legal disclaimer.

        Example of how Best Face works by optimising group pictures using pictures you already have stored on your phone of the people in the photo.
        Edit suggestion. Remaster on the fly

        Experience high-quality editing with Edit suggestion on Galaxy A57 5G. This intelligent feature analyses the media on your device and provides suggestions for how to improve your images. Add background blur, remaster the resolution, erase shadows and reflections or remaster GIFs with a few simple steps18,19,20,21Refer to legal disclaimer.

        Example of the Edit suggestion feature that shows before and after of a woman and a dog when the feature is used.

        Awesome Fundamentals

        High-res visuals on a 6.7" display

        Get ready to immerse yourself in the expansive visuals of Galaxy A57 5G. The 6.7-inch FHD+ Super AMOLED Plus display has slimmer bezels, providing an uninterrupted viewing experience. Whether you're streaming, scrolling or gaming, your view stays clear thanks to Vision Booster9,22,23,24,25,26Refer to legal disclaimer.

        Landscape image of a city surrounded by water.
        Up to 2 days of battery on a single charge

        Keep going with the long-lasting 5,000 mAh (typical) battery of Galaxy A57 5G. Enjoy your content, social media or games for up to 2 days at a time. And when you need a power boost, plug in for Super Fast Charging 2.07,27,28Refer to legal disclaimer.

        Front view top facing. Screen shows 4 separate images of people doing dynamic dance moves.

        Performance with more power, less lag

        High-res visuals on a 6.7" display

        Galaxy A57 5G is engineered with an Octa-core processor, delivering powerful performance throughout your day. Play, create and edit content smoothly with reliability and confidence thanks to improved CPU and GPU performance and larger vapour chamber compared to the previous model. The upgraded LPDDR5X memory gives a boost to your multitasking, so you can stay cool even in the heat of action-packed gaming9,22,23,,24,29Refer to legal disclaimer.

         

        The Octa-core processor with the acronyms of CPU and GPU on the chip.
        Storage for everyday moments

        Galaxy A57 5G comes with four storage options: 256GB or 128GB with 8GB of memory, so you can choose the capacity that fits how you use your phone. Choose 128 GB to keep your favorite photos and essential apps for daily use. Or upgrade to 256GB if you like gaming, capture hi-res photos often or download larger apps without slowing down your phone9,30Refer to legal disclaimer.

        A photo wall showing with other widgets that use storage space.
        Your privacy and data, secured by Samsung Knox

        Knox Vault on Galaxy A57 5G keeps your private information safe and sound. Organize photos with sensitive data into private albums and access them securely. Plus, stay protected with privacy alerts when apps attempt to access your precise location or sensitive data unnecessarily9,31,32Refer to legal disclaimer.

        Front view, top facing with a padlock sitting on top to show the Know Vault feature.
        One UI 8.5. Your Galaxy. Your way

        The new One UI 8.5 is capable of doing much more — from taking care of tedious tasks to suggesting what I need at the exact moment to adapting to my personal tastes and usage patterns. With AI integrated deeper into the system, you now have the freedom to be more productive and creative. Experience seamless intelligence of your Galaxy that empowers you to see more, create more and understand more33Refer to legal disclaimer.

        Example of the many widgets supported by AI including a step count. sleep time and the weather.
        Quick Share. Transfer files instantly

        Exchange files effortlessly between devices using Quick Share on Galaxy A57 5G. Share what you need to a device within or outside of Galaxy, including iOS and PCs. When sharing photos, your phone uses enhanced recommendations to recognise people in the photo and automatically recommend whom to share with34,35,36Refer to legal disclaimer.

        Image of a transfer logo that uses two sets of arrows going different ways to join together. The logo is projecting to 4 contacts.
        Switch devices, keep your data

        Switch to your new Galaxy phone easily from an old phone or tablet, even from iOS. Thanks to Smart Switch on Galaxy A57 5G, you can transfer your photos, videos, contacts and apps in a few simple steps, so you don't lose anything.

        Illustration of two phones that shows the left phone is sending data to the right phone.

        Galaxy Watch39Refer to legal disclaimer

        wo Galaxy Watches placed diagonally – the left one is white, the right is black.

        Galaxy Buds40Refer to legal disclaimer

        Galaxy buds case with buds inside plus a pair of buds outside the case.

        Cases41Refer to legal disclaimer

        Examples of phone cases

        Charger42Refer to legal disclaimer

        Image of a Samsung phone charger.

        Legal disclaimers

         

        1. When compared against A56.
        2. Basic Samsung Galaxy AI features are free. Future releases may be offered on a paid basis. Different terms may apply for third party AI features. 
        3. Results may vary. Accuracy of results is not guaranteed. 
        4. Can detect up to 5 faces. Motion Photo must be activated to use this feature. Visible watermark overlay may be applied. Generative AI may produce unexpected results and accuracy of results not guaranteed. 
        5. *Samsung Account may be required to use certain AI Photo Assist features. Edit Suggestion is compatible with JPG, PNG, GIF and MP4 formats. Edit results may vary depending on the photography or filming conditions. Images generated by the Live Effect feature will be saved in MP4 format. Editing with Generative Edit results in a resized photo up to 12MP. Editing with Portrait Studio results in a resized photo up to 9MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. Accuracy of results is not guaranteed. 
        6. Galaxy A57 has an IP68 rating based on lab test conditions and is dust resistant and water resistant for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Ensure the charging port is dry before charging. Please refer to your device's user manual for further care instructions and limitations. 
        7. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors Estimated against the average usage profile compiled by UX Connect Research Independently assessed by UX Connect Research between 2026 01 08 2026 01 18 in UK with pre-release versions of SM A 576 under default setting using LTE and 5 G Sub 6 networks NOT tested under 5G mmWave Network. 
        8. Colour and model availability may vary depending on country, region or carrier. 
        9. Image simulated for illustrative purposes. 
        10. Corning® Gorilla® Glass Victus®+ is applied to the front and rear of the device. 
        11. Corning® Gorilla® Glass Victus®+ back glass does not include camera glass. Frame does not include volume and side keys or SIM tray. 
        12. Availability and timing of Android OS upgrades and security updates may vary by device model and market. 
        13. Actual product may differ from the image shown. 
        14. 50 MP resolution is available on Galaxy A57 5G's rear Wide-angle camera only. 
        15. Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects. 
        16. Circle to Search is a trademark of Google LLC. Requires internet connection. Mobile data fees may apply. Circle to Search feature must be enabled. May not work on all visual or audio elements. Users may need to update Android or Google app to the latest version. Results may vary depending on visual or audio matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Google SafeSearch filter applies Please refer to the following webpage to find Google's Circle to Search supported languages
        17. Can detect up to 5 faces. Motion Photo must be activated to use this feature. Visible watermark overlay may be applied. Generative AI may produce unexpected results and accuracy of results not guaranteed. 
        18. Edit suggestion is compatible with JPG, PNG, and GIF formats. The final results and quality may vary depending on the original image’s condition. Accuracy of the end results is not guaranteed. 
        19. Screen and UI images are simulated for illustration purposes. UX/UI may vary depending on the OS/One UI version, device model and region, among other factors. 
        20. Edit suggestions may vary based on photo content. 
        21. Due to the nature of AI, results and quality may vary each time. 
        22. Requires optimal 5G connection. 5G network availability and actual speed may vary depending on country, region, network provider and user environment. 
        23. Contains an AI-generated image with post-editing applied. 
        24. Compared to the previous model. 
        25. Display received Eye Care Certification by SGS based on its ability to reduce the harmful effects of blue light. 
        26. Measured diagonally, the screen size is 6.7" in the full rectangle and 6.6" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole. 
        27. Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 4,905 mAh. Actual battery life may vary depending on network environment, usage patterns and other factors. 
        28. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect Research between 2026.01.08-2026.01.18 in UK with pre-release versions of SM-A576 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave Network. 
        29. Memory/storage options and availability may vary by country, region or carrier. Available memory/storage capacity is subject to preloaded software. 
        30. Storage options and availability may vary by carrier, country or region. Actual storage availability may vary depending on pre-installed software. 
        31. Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards. 
        32. Availability of Samsung Knox Vault may vary depending on the device model. 
        33. Some functional widgets may require a network connection and/or Samsung Account login. Availability of functions supported within the apps may vary by country. 
        34. Actual UI may be different. Image simulated for illustrative purposes. 
        35. Available functions may vary by device, country, region, carrier or One UI version. 
        36. Available on devices with One UI 2.1 or above and Android OS 10 (Q OS) or higher. Supported PCs include Galaxy Books, including Qualcomm-based PCs released in 2020 or later. Quick Share requires Bluetooth and Wi-Fi connection. The number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip of the sharing device. Actual speed may vary by device, network condition and user environment. For file sharing with QR codes and contacts, maximum 1,000 files can be transferred at a time. Up to 10GB per file and 10GB per day can be transferred. The link will expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require Internet connection. 
        37. Wired transfers (Android™) require Android™ 4.3 or later for receiving, Android™ 4.3 or later for sending. Cable-free transfers require wireless connections: Android™ 4.0 or later for receiving, Android™ 4.0 or later for sending. 
        38. Wired transfers (iOS) require Android™ 4.3 or later for receiving, iOS 5 or later for sending. Cable-free transfers require iCloud or wireless connections: Android™ 4.0 or later for receiving, iOS 12 or later for sending. iCloud transfers require Android™ 4.0 or later for receiving, iOS 5 or later for sending. Open Smart Switch Mobile in “Settings” on receiving Galaxy device or download Smart Switch Mobile app from Galaxy Store. Wireless transfers: download Smart Switch from the App Store on iPhone/iPad. Data, content, apps available for transfer may vary by transmission method. 
        39. Galaxy Watch8 sold separately. 
        40. Galaxy Buds4 sold separately. 
        41. Colour availability may vary by country, region or carrier. 
        42. All accessories are sold separately. Availability of colours, models and accessory designs may vary by country, region or carrier.

         

        Summary

        Manufactured by Samsung
        Brand Samsung
        Model Galaxy A57 5G
        Performance Exynos 1680
        Display 6.7 inches
        Storage 128 GB, 256 GB
        Battery 5,000 mAh
        RAM 8 GB
        Quick Charging Yes
        Operating System Android 16
        Network Support 4GX Yes
        Network Support 5G (SA) Yes
        Network Support 5G (NSA) Yes

        Features

        Fingerprint Sensor Yes

        Performance

        Processor Exynos 1680
        RAM 8 GB

        Design

        Width 76.8 mm
        Height 161.5 mm
        Thickness 6.9 mm
        Weight 179 grams
        Waterproof Rating IP68

        Display

        Display Type Super AMOLED Plus
        Pixel Density 382 ppi
        Screen Size 6.7 inches
        Screen Resolution (FHD+) 1080 x 2340 pixels

        Camera

        Front Camera 12MP
        Rear Camera 50MP AF OIS (Wide), 12MP (UltraWide), 5MP (Macro)

        Battery

        Quick Charging Yes
        Wireless Charging No
        Capacity 5,000 mAh
        Talktime Up to 51 hours

        Connectivity

        Wi-Fi Wi-Fi 6E
        Bluetooth v6.0
        USB USB C
        NFC Yes
        SAR Value 0.704W/Kg | 1.073W/Kg
        4G Network 4G:B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B17(700),B20(800),B
        5G Network 5G:N1(2100),N3(1800),N5(850),N7(2600),N8(900),N20(800),N26(850),N28(700),N66(AWS-3),N38(2600),N40(2300),N41(2500),N77(3700),N78(3500)
        eSIM Yes
        Dual SIM Yes - Physical SIM (4FF) & eSIM
        Satellite Messaging Compatible
        Telstra Blue Tick Yes

        • Device
        • Ejection Pin 
        • USB Cable 
        • Warranty
        • Quick start guide 

        This device also has a range of leading accessibility features. View accessibility features on GARI (opens new tab).

        Google One and YouTube Premium terms and conditions 

        Google One 

        By subscribing, you agree to terms for Google One, available at Google One Terms of Service and for offers, available at Google One Free Trial See how Google handles data at Google privacy policies 

        With eligible device purchase. Offer is only available to new users of Google One. Redeem the offer by 31 March 2027 at 11:59pm PT. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. Unless cancelled earlier, Google One will charge $2.99 after the trial ends, billed on a recurring monthly basis. Cancel anytime. No refunds for partial billing periods, except as required by applicable law. Return of purchased device may result in cancellation of subscription. Subscription prices are subject to change. See Google One 3 month offer for more details. 

        YouTube Premium 

        With eligible device purchase. Offer available to new users only (no past trial of YouTube Premium, YouTube Music Premium, YouTube Red, or Google Play Music). Offer expires 31 March 2027 at 11:59pm PT. Valid form of payment and Google Account required at sign-up, then auto-renews at $16.99/month after expiration of 3-month membership unless previously cancelled. Must be 18 years or older. Cancel anytime. Return of purchased device may result in cancellation of subscription. No refunds for partial billing periods are available, except as required by applicable law. Subscription prices are subject to change. See YouTube Premium restrictions for full terms. 

        Plan prices

        Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. You'll need to pay out any remaining devices, accessories or services in full when you cancel.

        Promo codes

        To redeem a promotional promo code, choose an eligible product or plan and add it to your cart to start the checkout process. In cart review, enter the promo code. You have three attempts to enter. If you exceed this, the promo code will be invalid. Once you add the promo code, your cart will display the discounted price. Roll onto Telstra’s standard month-to-month price after twelve months unless you change or cancel beforehand.

        Telstra 5G

        Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.

        Telstra Satellite Messaging

        To use Telstra Satellite Messaging, you need: 

        1. a compatible phone with the latest software,
        2. a Telstra Upfront Mobile Plan, and
        3. to be located outdoors within our satellite network with a clear view of the sky.  

        Our satellite network will extend beyond the range of our mobile network to most outdoor areas on mainland Australia and Tasmania, excluding the Australian Radio Quiet Zone in Western Australia and remote offshore territories and islands of Australia. 

        Telstra Satellite Messaging is not designed to be an emergency service, as you cannot text Australian emergency responders directly. If you intend to visit remote regions, it is always recommended to plan ahead and take extra precautions in the case of an emergency.

        Telstra Satellite Messaging is an intermittent service, so the experience of sending and receiving a message is different than via mobile connection.  Some messages may take a few minutes or longer to send and receive, depending on location, device and availability of satellites. 

        Telstra Satellite Messaging cannot be used to:

        • receive one-way messages (such as emergency broadcast messages)
        • send or receive MMS
        • send or receive instant messages that require the internet such as WhatsApp or RCS messages
        • make or receive voice or video calls
        • access data
        • send or receive messages overseas

        4GX

        The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check coverage map.

        Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

        Plan speeds

        Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.

        Data usage

        This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.

        Compatible handset

        Compatible Telstra mobile network handset required. Check your device's compatibility.

        Device Payment Contract (DPC)

        You must have an eligible Telstra Mobile Plan in order to have a DPC. If you cancel your DPC early, cancel your mobile plan during the device payment term or move to an ineligible mobile plan during the payment term, you’ll need to pay out your device, in full. Device discounts still apply to cancelled orders bought on repayment.

        Talk, text and data

        Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.

        International Calling Pack

        30 minutes of international calls and unlimited international SMS, to all countries, are included in our Upfront Mobile plans. Once you’ve used the 30 minutes, you can add an International Calling Pack to your plan from $10 per month. You can add or remove it at any time in the My Telstra app. International Calling Pack includes an allowance of calls from Australia to standard international numbers in eligible destinations. View eligible destinations here.

        International roaming

        The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 80 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.

        If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.

        Cancelling your plan

        If you cancel your Telstra Upfront Mobile Plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.

        Changes to your plan

        Your upfront mobile plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.

        Trade-In

        Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront Plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect.

        Devices on Telstra Mobile Lease Plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment.

        Credit will be applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile Plans. For more details visit the Telstra Trade-In page

        Telstra Plus

        To join Telstra Plus you must be 18+ with an active service. Points are earned on payment for services or Pre-Paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire three years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.

         

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        Why choose us

        Best coverage

        Our mobile network covers more of Australia than any other mobile network.

        See our coverage map

        24/7 network monitoring

        We block millions of cyber threats daily by constantly monitoring our network to help protect your data.

        Read the latest FAQs about Cyber Security

        Local support

        Call our local team or visit your local store. Plus, the My Telstra app makes it easier to manage your account with in-app messaging and in-store appointment booking.  

        Using technology to address our Sustainability goals

        Doing the right thing - for our customers, our people and for the environment.

        Read more about our tech-based approach to sustainability

        Questions about Telstra mobiles?

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        View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

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        More information about mobile phones can be found in our Support section.

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        We're here to answer your questions.
         

        Contact us

        Select an Upfront Mobile Plan

        Error: Select a plan to continue

        You can either add a new plan or sign in to use your current plan.

        Error: Select a plan to continue

        You can either add a new plan or sign in to use your current plan.

        Error: Select a plan to continue

        You can either add a new plan or use one of your current plans.

        Error: Add a new plan to continue

        You don’t have any eligible plans on your account. Only upfront plans can be used with a new device on repayment.

        Error: Add a new plan to continue

        Your current plan is no longer offered. You’ll still keep your [serviceNumber] number with this device.

        Error: We’re unable to continue with your order.

        Only Account Owners can buy items online.

        Something went wrong. Please try again.

        Select a plan

        Please select a plan to proceed with the order.

        Something went wrong. Please try again.

        Select a plan

        Please select a plan to proceed with the order.

        Something went wrong. Please try again.

        Select an Upfront Mobile Plan

        Sign in to continue

        You can use your current eligible service with this device.
        Sign in

        Welcome Back

        You can use your current eligible service with this device.
        Get started
        If you buy this device outright, you can transfer your SIM to use your current plan with it.
        You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

        You’ll keep these with the new device:

        /mth
        Mobile

        It costs $[buyoutAmount] to buy out your current device.

        This cost covers the [remainingMonths] months left on your repayment term.

        You need a new plan to continue

        Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

        Current Device

        You can't proceed with redeeming Upgrade & Protect

        IMEI doesn’t match our records

        Turn off your device lock

        Unable to process the order

        Unable to process the order

        Unable to process the order

        Eligible to redeem

        What are my options?
        You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

        Upgrade & Protect active on this device
        You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

        Alternatively, keep this device by paying the buyout fee.

        The IMEI number you entered doesn't match our records. This could be because your device wasn't supplied by Telstra, or was replaced under warranty by Telstra or device manufacturer. Please go back and check that you have entered the last 4 digits of IMEI 1 from your device.

        What do you need to do?

        Contact us and let us know that your device's IMEI did not match our records. We'll try to resolve the issue as soon as possible. 

        We can’t continue because there’s an open request against this device.

        What do you need to do?

        Contact us and let us know there’s an open request against this device. Any existing requests must be closed before a new order can be processed.

        We can’t find that IMEI. This could be because your device wasn’t supplied by Telstra.

        What do you need to do?

        1. Please go back and check the last four digits of IMEI1 were entered correctly.
        2. If you’re sure the IMEI’s correct, contact us and let us know the device’s IMEI was not in our inventory.

        We’re unable to process the request right now. Please contact us to check what’s wrong.

        Try again later.

        Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

        1. Go to Settings > Scroll to Face ID & Passcode.
        2. Enter your device passcode
        3. Scroll to Stolen Device Protection and turn it off
        4. Go back to Settings > Select your Name > Select Find My
        5. Turn off Find My [iPhone or iPad]
        6. Restart the order

        Contact us if this issue persists.

        Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

        $[redemptionFee] estimated redemption fee

        Subject to:
        1. a credit assessment; and
        2. re-assessment of device once it’s returned.

        You'll keep your current device

        It costs $[buyoutAmount] to buy out your current device.

        This cost covers the [remainingMonths] months left on your repayment term.
        Find a Telstra store
        Contact us Contact us Contact us Contact us

        Current device

        Your Upgrade & Protect subscription
        You can't redeem Upgrade & Protect for mobile broadband devices.

        Your options are:

        • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
        • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

        You'll keep your current device

        $[buyoutAmount] buyout fee
        This cost covers the [remainingMonths] months left on your repayment term
        Buyout device Remove buyout Edit selection Get a new plan

        You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

        Create a new account

        Looks like you don’t have an eligible plan

        You may be on an older plan. To add a new device on repayment you’ll need to switch to an Upfront Mobile Plan. Need help? Message us
        Add Upfront Mobile Plan

        Order stopped

        You have no eligible services that can be upgraded. Please message us or get a new plan.
        Message us
        Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
        Message us or visit us in store to update this service.
        Message us
        This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
        This is a MICA service. Go to Console to migrate it.
        Loading your information. Please wait.

        • Basic
          50GB for $74/mth
          , Slide 1 of 3
          • Plan price may change.
          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        • Essential
          180GB for $84/mth
          , Slide 2 of 3
          • Plan price may change.
          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          • Add on and save. Explore Bundle Plans
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        • Special offers

          Premium
          300GB for $99/mth
          , Slide 3 of 3
          • Plan price may change.

          • $20/mth off for 12 mths

            Add PROMO20 at checkout. Ends 1 June. How to add a promo code

          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          • Add on and save. Explore Bundle Plans
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        Add peace of mind to your new device

        Want to be able to upgrade to the latest model, even if you haven't finished paying for this one? Or are you worried about damaging your device or smashing the screen? Don’t stress! We’ve got your back.

        Upgrade & Protect

        Upgrade & Protect allows you to upgrade to the latest model before your repayment term ends, swap a damaged device or replace a smashed screen.

        • Must be added at time of device purchase 
        • Redeeming this service will be subject to our standard credit assessment 
        • There’s a limit of two damaged device upgrades or screen replacements per year 
        • Damage and redemption fees may apply 
        • Lost and stolen devices are not covered 
        • You can cancel at any time for free. You won’t be able to add it on after the order is placed 
        • Refer to the Critical Information Summary  for more details
        • Upgrade & Protect is $15 per month.

        Review your selections

        By continuing, you’re committing to:

        • Paying for the device for every month of your chosen payment term.

        • Paying out your device as a one-off payment, if you cancel your repayment option.

        • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

        By continuing, you’re committing to:

        • Paying for the device for every month of your chosen payment term.

        • Paying out your device as a one-off payment, if you cancel your repayment option.

        • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

        Change
        Change

        Buyout fee

        We'll send you an invoice to pay later


        one off

        Redemption fee - estimation only


        one off

        Add a plan

        Select a plan
        Change

        Choose a plan to use

        Choose a plan

        Quantity

        1

        What you'll pay

        Something went wrong. Please try again.