Sustainability
Doing better for the future
A healthier planet and more inclusive world are our two most ambitious goals. Technology will help us achieve them.
A tech-based approach to sustainability
We believe every company has a responsibility to operate sustainably. At Telstra, our vision of sustainability is organised into two areas, each powered by the heart of our business—technology.
REDUCING CARBON EMISSIONS
We're 37% there on both scope 1+2 and scope 3
We've now reduced both our scope 1+2 emissions and scope 3 emissions by 37%, towards a target of 70% (scope 1+2) and 50% (scope 3) by 2030.
Target set against a 2019 financial year baseline.
INVESTING IN RENEWABLE ENERGY
Supported renewable energy projects worth more than $1.4B
By investing in new solar and wind farms across Australia, we've enabled renewable energy that's equal to 27% of the energy we need to power our business.
RECOVERING OLD TECH
710,341 mobiles, modems and other devices
That's a lot of potential e-waste. Discover the best way to reuse or recycle your devices through our programs.
In the 2024 financial year.
Communities
BUILDING DIGITAL SKILLS
Bringing the digital world to 423,000 Australians
Learnable skills like using the internet, sending emails and making video calls help people feel better connected.
Since FY21.
KEEPING YOU CONNECTED
Helping 1.4M customers in tough times
Difficult situations call for compassion and practicality. We have many ways to help people in need.
In the 2024 financial year.
CONNECTING COMMUNITIES
Expanding our regional coverage by 240,000 km²
Which means we've more than doubled our goal of 100,000km² additional regional coverage.
Since FY21.
Supporting our First Nations customers
If you need practical help for your Telstra phone or internet, want more from your mobile service or have feedback, we're here to help.
You can also explore our three-year Reconciliation Action Plan (RAP), aimed at rebuilding trust with First Nations communities.
Stories
Smarter Business
5 sustainability trends small businesses should watch in 2025
ENVIRONMENT
Reports
report
Bigger Picture Sustainability Report
Where we're making the biggest impacts.
resource
What is digital inclusion?
Access, ability and affordability are the foundations of digital inclusion in Australia.
report
Modern Slavery Act Statement
How we manage and mitigate the specific risks of modern slavery in our operations and supply chains.