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Samsung Galaxy A37

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        • Shoot clear and bright, night or day1Refer to legal disclaimers
        • All day power meets next level speed2Refer to legal disclaimers
        • Designed to impress, built to perform
        • Lose yourself in a captivating 6.7-inch display
        • Do more with your awesome AI companion3Refer to legal disclaimers

        Legal disclaimers

        The information and claims in this features accordion are provided by Samsung. Samsung takes all reasonable steps to ensure the information is accurate and complete.

        1. Results may vary depending on lighting conditions. Subject must be steady, any small movement can lead to blurry photos.
        2. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect Research between 2026.01.08-2026.01.18 in UK with pre-release versions of SM-A376 under default setting using LTE and 5G Sub 6 networks. NOT tested under 5Gmm Wave Network.
        3. Basic Samsung Galaxy AI features are free. Future releases may be offered on a paid basis. Different terms may apply for third party AI features.

        Samsung Galaxy A37 5G

        Main phone is front view right three-quarter with an image of a woman whose hands are coming out of the screen. The second phone to the left is a rear view right three quarter showing the cameras. The text reads: Awesome with the A37 5G logo below.

        Meet the new Galaxy A37 5G with a slim, refined look. Take awesome selfie videos and photos with the enhanced cameras1Refer to legal disclaimers. Photo editing is easier than ever with Awesome Intelligence 2Refer to legal disclaimers features like Object Eraser3Refer to legal disclaimers and Edit suggestion4Refer to legal disclaimers. Make your everyday productive with a battery that lasts 2 days5Refer to legal disclaimers. Thanks to up to 6x of OS upgrades and up to 6 years of security updates, you can keep your phone up to date and enjoy the latest features.

        Awesome Design

        Slim frame. Glossy glass finish

        Galaxy A37 5G is here - slim and sleek with refined details, front and back. The stylish silhouette has a glossy glass finish and a glazed ceramic look that's made to be shown off. The unique Ambient Island housing the grouped cameras on the back features a translucent effect that catches the eye6Refer to legal disclaimers.

        Partial front view obscured by rear view in Awesome Charcoal colour
        Tested to IP68 standards against water and dust

        Start your day confidently with Galaxy A37 5G. Tested in accordance with IP68 standards for dust and water resistance, your phone can withstand accidental water splashes, while the sturdy frame and Corning® Gorilla® Glass Victus®+ keeps your Galaxy A37 5G looking clean7,8,9,10Refer to legal disclaimer.

        Rear view, top half, showing rear cameras in Awesome charcoal colour
        Colours that match your vibe

        Get ready to attract attention with Galaxy A37 5G's trendy colours. Whether you prefer playful bright hues or darker, sophisticated tones, choose the colour that suits you best. Galaxy A37 5G comes in Awesome Lavender, Awesome Charcoal 6Refer to legal disclaimer.

        Two phones. One is side view left angle. The second, which is the main image is a rear three-quarter, right angle showing the rear cameras. Both in Awesome Charcoal colour.

        Up to 6x OS and security upgrades

        Keep your Galaxy A37 5G updated with software support, allowing you to enjoy your phone. Galaxy A37 5G includes support for up to 6x OS upgrades, so you can discover new and easier ways to create, connect and stay productive with seamless actions and device management features. Plus, you get up to 6 years of Security and Maintenance releases 11Refer to legal disclaimer.

        Front view, three quarter angle, with the text of "6 x" on screen. Partial rear view in Awesome Lavender colour. The phones are surrounded by multicolored arrows that point upwards.

        Awesome camera

        Three lenses. One powerful camera.

        Holding Galaxy A37 5G in your hand, you can take awesome shots. With a 50 MP Wide-angle Camera, an 8 MP Ultra-Wide Camera and a 5 MP Macro Camera on the back, Galaxy A37 5G allows you to shoot bright and crisp photos and videos to share on your feed. The Front Camera supports Super HDR video, making every memory vivid and lifelike12, 13, 14Refer to legal disclaimer.

        Rear view of thre cameras. Top camera is Ultra-Wide 12MP. Middle camera is wide-angle 50MP, bottom camera is Macro Camera 5MP. Front view of phone shows the Front 12 MP Camera.
        Clarity. Even in low-light

        Optimised Nightography on Galaxy A37 5G lets you capture bright moments in low-light conditions. The Wide Camera with 1.0 um pixels supports enhanced ISP for vibrant videos with sharper details, even in the dark14Refer to legal disclaimer.

        Image of three people at night that shows the Nightography capability.
        Vivid shots. Sharp selfies

        Capture stunning moments from your daily adventures with Galaxy A37 5G's Front Camera. Super HDR video support for selfies lets you shoot dynamic media with vibrant details, sharp and vivid backgrounds, and enhanced colour and contrast.

        A selfie of three people eating ice-creams showing the HDR video support functionality.
        Make your portraits shine

        Use Galaxy A37 5G to enhance photo details quickly and easily. The rear camera system automatically recognises the background, foreground and sky in portrait photos, and automatically boosts the image quality in the skin, face, hair, grass and more14Refer to legal disclaimer.

        Image of a woman in a field of colourful flowers where some colours are highlighted to show how the camera recognised the background, foreground and sky while boosting the skin, face, hair and grass etc.
        Circle it, Find it

        Use Circle to Search with Google to find multiple items of a look by simply circling an outfit on your screen, and it will help you find every piece — from tops to footwear and everything in between — all in one search. You can circle it, search it and find the look, all from exactly where you are15Refer to legal disclaimer.

        Front screen showing how the circle it feature works.

        Awesome Intelligence

        Object Eraser. Instant edits, natural results

        Easily remove unwanted objects from images and get natural results instantly with Object Eraser on Galaxy A37 5G. The smart feature lets you erase background clutter and fill in the space while maintaining clean, polished images. The algorithm automatically improves textures and reduces blur in the area around the removed objects, so you can get satisfying results anytime2,14Refer to legal disclaimer.

        Image of a woman with part of the background obscured to show the Object eraser feature that allows you to erase parts of a photo you don’t want.
        Edit suggestion. Remaster on the fly

        Enjoy fast, enhanced photo editing with Edit suggestion on Galaxy A37 5G. This intelligent feature analyses the media on your device and recommends improvements for your images. Enhance the resolution, remove shadows and reflections, add background blur or remaster GIFs with a few simple steps16,17,18,19Refer to legal disclaimer.

        Example of the Edit suggestion feature that shows before and after of a woman and a dog when the feature is used.

        Awesome Fundamentals

        High-res visuals on a 6.7-inch display

        Dive into the immersive visuals on Galaxy A37 5G. The 6.7-inch FHD+ Super AMOLED display has slim bezels, offering a seamless viewing experience. Whether you're streaming, gaming or browsing, your screen remains bright and clear with Vision Booster7,20,21,22,23Refer to legal disclaimer.

        Landscape image of a city surrounded by water.
        Up to 2 days of battery on a single charge

        Keep going with the long-lasting 5,000 mAh (typical) battery of Galaxy A37 5G. Enjoy your content, social media or games for up to 2 days at a time. And when you need a power boost, plug in for Super Fast Charging 2.05,7,24Refer to legal disclaimer.

        Front view top facing. Screen shows 4 separate images of people doing dynamic dance moves.
        Performance with more power, less lag

        Galaxy A37 5G is engineered with an Octa-core processor, delivering powerful performance throughout your day. Play, create and edit content smoothly with reliability and confidence thanks to improved CPU and GPU performance compared to the previous model. The upgraded LPDDR5X memory gives a boost to your multitasking, so you can stay cool even in the heat of action-packed gaming 7,20,21,25,26Refer to legal disclaimer.

        The Octa-core processor with the acronyms of CPU and GPU on the chip.
        Storage for everyday moments

        Galaxy A37 5G comes with 128GB with 6GB memory to keep your favorite photos and essential apps for daily use7,27Refer to legal disclaimer.

        A photo wall showing with other widgets that use storage space.
        Your privacy and data, secured by Samsung Knox

        Knox Vault on Galaxy A37 5G keeps your private information safe and sound with multi-layered security. Organize photos with sensitive data into private albums and access them securely. Plus, stay in the know with privacy alerts when apps attempt to access your precise location or sensitive data unnecessarily7,28,29Refer to legal disclaimer.

        Front view, top facing with a padlock sitting on top to show the Know Vault feature.
        One UI 8.5. Your Galaxy. Your way

        The new One UI 8.5 is capable of doing much more — from taking care of tedious tasks to suggesting what I need at the exact moment to adapting to my personal tastes and usage patterns. With AI integrated deeper into the system, you now have the freedom to be more productive and creative. Experience seamless intelligence of your Galaxy that empowers you to see more, create more and understand more30Refer to legal disclaimer.

        Example of the many widgets supported by AI including a step count. sleep time and the weather.
        Quick Share. Transfer files instantly

        Exchange files effortlessly between devices using Quick Share on Galaxy A37 5G. Share what you need to a device within or outside of Galaxy, including iOS and PCs. When sharing photos, your phone uses enhanced recommendations to recognise people in the photo and automatically recommend whom to share with31,32,33Refer to legal disclaimer.

        Image of a transfer logo that uses two sets of arrows going different ways to join together. The logo is projecting to 4 contacts.
        Switch devices, keep your data

        Switch to your new Galaxy phone easily from an old phone or tablet, even from iOS. Thanks to Smart Switch on Galaxy A37 5G, you can transfer your photos, videos, contacts and apps in a few simple steps, so you don't lose anything34,35Refer to legal disclaimer.

        Illustration of two phones that shows the left phone is sending data to the right phone.

        Galaxy Watch36Refer to legal disclaimers

        Two Galaxy Watches placed diagonally – the left one is white, the right is black.

        Galaxy Buds37Refer to legal disclaimers

        Galaxy buds case with buds inside plus a pair of buds outside the case.

        Cases6Refer to legal disclaimers

        Examples of phone cases

        Charger38Refer to legal disclaimers

        Image of a Samsung phone charger.

        Legal disclaimers

        1. When compared against A36
        2. Basic Samsung Galaxy AI features are free. Future releases may be offered on a paid basis. Different terms may apply for third party AI features.
        3. Results may vary. Accuracy of results is not guaranteed.
        4. Samsung Account may be required to use certain AI Photo Assist features. Edit Suggestion is compatible with JPG, PNG. GIF and MP4 formats. Edit results may vary depending on the photography or filming condition. Images generated by the Live Effect feature will be saved in MP4 format. Editing with Generative Edit results in a resized photo up to 12MP. Editing with Portrait Studio results in a resized photo up to 9MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. Accuracy of results is not guaranteed.
        5. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors Estimated against the average usage profile compiled by UX Connect Research Independently assessed by UX Connect Research between 2026 01 08 2026 01 18 in UK with pre-release versions of SM A 376 under default setting using LTE and 5 G Sub 6 networks NOT tested under 5GmmWave Network.
        6. Colour availability may vary by country, region or carrier.
        7. Image simulated for illustrative purposes.
        8. Corning® Gorilla® Glass Victus®+ is applied to the front and rear of the device.
        9. Corning® Gorilla® Glass Victus®+ back glass does not include camera glass. Frame does not include volume and side keys or SIM tray.
        10. Galaxy A37 has an IP68 rating based on lab test conditions and is dust resistant and water resistant for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Ensure the charging port is dry before charging. Please refer to your device's user manual for further care instructions and limitations.
        11. Availability and timing of Android OS upgrades and security updates may vary by device model and market.
        12. Actual product may differ from the image shown.
        13. 50 MP resolution is available on Galaxy A37 5G's rear Wide-angle camera only.
        14. Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.
        15. Circle to Search is a trademark of Google LLC. Requires internet connection. Mobile data fees may apply. Circle to Search feature must be enabled. May not work on all visual or audio elements. Users may need to update Android or Google app to the latest version. Results may vary depending on visual or audio matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Google SafeSearch filter applies. Please refer to the following webpage to find Google's Circle to Search supported languages: Google's Circle to Search supported languages
        16. Edit suggestion is compatible with JPG, PNG, and GIF formats. The final results and quality may vary depending on the original image’s condition. Accuracy of the end results is not guaranteed.
        17. Screen and UI images are simulated for illustration purposes. UX/UI may vary depending on the OS/One UI version, device model and region, among other factors.
        18. Edit suggestions may vary based on photo content.
        19. Due to the nature of AI, results and quality may vary each time.
        20. Image simulated for illustrative purposes.
        21. Contains an AI-generated image with post-editing applied.
        22. Display received Eye Care Certification by SGS based on its ability to reduce the harmful effects of blue light.
        23. Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole.
        24. Actual battery life varies by network environment, features and apps used, frequency of calls and messages, the number of times charged, and many other factors. Estimated against the average usage profile compiled by UX Connect Research. Independently assessed by UX Connect Research between 2026.01.08-2026.01.18 in UK with pre-release versions of SM-A376 under default setting using LTE and 5G Sub6 networks. NOT tested under 5G mmWave Network.
        25. Requires optimal 5G connection. 5G network availability and actual speed may vary depending on country, region, network provider and user environment.
        26. Memory/storage options and availability may vary by country, region or carrier. Available memory/storage capacity is subject to preloaded software.
        27. Storage options and availability may vary by carrier, country or region. Actual storage availability may vary depending on pre-installed software.
        28. Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards.
        29. Availability of Samsung Knox Vault may vary depending on the device model.
        30. Some functional widgets may require a network connection and/or Samsung Account login. Availability of functions supported within the apps may vary by country.
        31. Actual UI may be different. Image simulated for illustrative purposes.
        32. Available functions may vary by device, country, region, carrier or One UI version.
        33. Available on devices with One UI 2.1 or above and Android OS 10 (Q OS) or higher. Supported PCs include Galaxy Books, including Qualcomm-based PCs released in 2020 or later. Quick Share requires Bluetooth and Wi-Fi connection. The number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip of the sharing device. Actual speed may vary by device, network condition and user environment. For file sharing with QR codes and contacts, maximum 1,000 files can be transferred at a time. Up to 10 GB per file and 10 GB per day can be transferred. The link will expire after two days. Sender's device requires a Samsung Account, and both sender and receiver devices require Internet connection.
        34. Wired transfers (Android™) require Android™ 4.3 or later for receiving, Android™ 4.3 or later for sending. Cable-free transfers require wireless connections: Android™ 4.0 or later for receiving, Android™ 4.0 or later for sending.
        35. Wired transfers (iOS) require Android™ 4.3 or later for receiving, iOS 5 or later for sending. Cable-free transfers require iCloud or wireless connections: Android™ 4.0 or later for receiving, iOS 12 or later for sending. iCloud transfers require Android™ 4.0 or later for receiving, iOS 5 or later for sending. Open Smart Switch Mobile in “Settings” on receiving Galaxy device or download Smart Switch Mobile app from Galaxy Store. Wireless transfers: download Smart Switch from the App Store on iPhone/iPad. Data, content, apps available for transfer may vary by transmission method.
        36. Galaxy Watch8 sold separately.
        37. Galaxy Buds3 FE sold separately.
        38. All accessories are sold separately. Availability of colours, models and accessory designs may vary by country, region or carrier.

        Summary

        Manufactured by Samsung
        Brand Samsung
        Model Galaxy A37 5G
        Performance Exynos 1480
        Display 6.7 inches
        Storage 128 GB
        Battery 5,000 mAh
        RAM 6 GB
        Quick Charging Yes
        Operating System Android 16
        Launch Date 31/03/2026
        Network Support 4GX Yes
        Network Support 5G (SA) Yes
        Network Support 5G (NSA) No
        Fingerprint Sensor Yes

        Features

        Other Sensors Face recognition
        Fingerprint Sensor Yes

        Performance

        Chipset Exynos 1480
        RAM 6 GB

        Design

        Width 78.2 mm
        Height 162.9 mm
        Thickness 7.4 mm
        Weight 196 grams
        Waterproof Rating IP68

        Display

        Display Type Super AMOLED
        Pixel Density 385 ppi
        Screen Size 6.7 inches
        Screen Resolution (FHD+) 1080 x 2340 pixels

        Storage

        User Available Storage 128 GB

        Camera

        Front Camera 12MP
        Rear Camera 50MP AF OIS (Wide), 8MP (UltraWide), 5MP (Macro)

        Battery

        Quick Charging Yes
        Capacity 5,000 mAh
        Talktime Up to 46 hours

        Connectivity

        Wi-Fi Wi-Fi 6
        Bluetooth Yes
        Bluetooth Version v5.3
        USB USB C
        NFC Yes
        SAR Value Head: 0.716W/Kg Body: 1.139W/Kg
        4G Network B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B25(1900), B26(850), B28(700), B32(1500), B66(AWS-3), B38(2600), B40(2300), B41(2500)
        5G Network N1(2100), N3(1800), N5(850), N7(2600), N8(900), N20(800), N26(850), N28(700), N66(AWS-3), N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)
        eSIM Yes
        Dual SIM Yes - Physical SIM & eSIM
        Satellite Messaging Compatible
        Telstra Blue Tick Yes

        • Device
        • Ejection Pin
        • USB Cable
        • Warranty
        • Quick start guide 

        This device also has a range of leading accessibility features. View accessibility features on GARI (opens new tab).

        Google One and YouTube Premium terms and conditions 

        Google One 

        By subscribing, you agree to terms for Google One, available at Google One Terms of Service and for offers, available at Google One Free Trial See how Google handles data at Google privacy policies 

        With eligible device purchase. Offer is only available to new users of Google One. Redeem the offer by 31 March 2027 at 11:59pm PT. Valid form of payment required at sign-up, but you will not be charged until the trial period expires. Unless cancelled earlier, Google One will charge $2.99 after the trial ends, billed on a recurring monthly basis. Cancel anytime. No refunds for partial billing periods, except as required by applicable law. Return of purchased device may result in cancellation of subscription. Subscription prices are subject to change. See Google One 3 month offer for more details. 

        YouTube Premium 

        With eligible device purchase. Offer available to new users only (no past trial of YouTube Premium, YouTube Music Premium, YouTube Red, or Google Play Music). Offer expires 31 March 2027 at 11:59pm PT. Valid form of payment and Google Account required at sign-up, then auto-renews at $16.99/month after expiration of 3-month membership unless previously cancelled. Must be 18 years or older. Cancel anytime. Return of purchased device may result in cancellation of subscription. No refunds for partial billing periods are available, except as required by applicable law. Subscription prices are subject to change. See YouTube Premium restrictions for full terms. 

        Plan prices

        Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. You'll need to pay out any remaining devices, accessories or services in full when you cancel.

        Promo codes

        To redeem a promotional promo code, choose an eligible product or plan and add it to your cart to start the checkout process. In cart review, enter the promo code. You have three attempts to enter. If you exceed this, the promo code will be invalid. Once you add the promo code, your cart will display the discounted price. Roll onto Telstra’s standard month-to-month price after twelve months unless you change or cancel beforehand.

        Telstra 5G

        Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.

        Telstra Satellite Messaging

        To use Telstra Satellite Messaging, you need: 

        1. a compatible phone with the latest software,
        2. a Telstra Upfront Mobile Plan, and
        3. to be located outdoors within our satellite network with a clear view of the sky.  

        Our satellite network will extend beyond the range of our mobile network to most outdoor areas on mainland Australia and Tasmania, excluding the Australian Radio Quiet Zone in Western Australia and remote offshore territories and islands of Australia. 

        Telstra Satellite Messaging is not designed to be an emergency service, as you cannot text Australian emergency responders directly. If you intend to visit remote regions, it is always recommended to plan ahead and take extra precautions in the case of an emergency.

        Telstra Satellite Messaging is an intermittent service, so the experience of sending and receiving a message is different than via mobile connection.  Some messages may take a few minutes or longer to send and receive, depending on location, device and availability of satellites. 

        Telstra Satellite Messaging cannot be used to:

        • receive one-way messages (such as emergency broadcast messages)
        • send or receive MMS
        • send or receive instant messages that require the internet such as WhatsApp or RCS messages
        • make or receive voice or video calls
        • access data
        • send or receive messages overseas

        4GX

        The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check coverage map.

        Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

        Plan speeds

        Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.

        Data usage

        This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.

        Compatible handset

        Compatible Telstra mobile network handset required. Check your device's compatibility.

        Device Payment Contract (DPC)

        You must have an eligible Telstra Mobile Plan in order to have a DPC. If you cancel your DPC early, cancel your mobile plan during the device payment term or move to an ineligible mobile plan during the payment term, you’ll need to pay out your device, in full. Device discounts still apply to cancelled orders bought on repayment.

        Talk, text and data

        Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.

        International Calling Pack

        30 minutes of international calls and unlimited international SMS, to all countries, are included in our Upfront Mobile plans. Once you’ve used the 30 minutes, you can add an International Calling Pack to your plan from $10 per month. You can add or remove it at any time in the My Telstra app. International Calling Pack includes an allowance of calls from Australia to standard international numbers in eligible destinations. View eligible destinations here.

        International roaming

        The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 80 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.

        If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.

        Cancelling your plan

        If you cancel your Telstra Upfront Mobile Plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.

        Changes to your plan

        Your upfront mobile plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.

        Trade-In

        Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront Plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect.

        Devices on Telstra Mobile Lease Plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment.

        Credit will be applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile Plans. For more details visit the Telstra Trade-In page

        Telstra Plus

        To join Telstra Plus you must be 18+ with an active service. Points are earned on payment for services or Pre-Paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire three years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.

         

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        Best coverage

        Our mobile network covers more of Australia than any other mobile network.

        See our coverage map

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        Read the latest FAQs about Cyber Security

        Local support

        Call our local team or visit your local store. Plus, the My Telstra app makes it easier to manage your account with in-app messaging and in-store appointment booking.  

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        Doing the right thing - for our customers, our people and for the environment.

        Read more about our tech-based approach to sustainability

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        If you buy this device outright, you can transfer your SIM to use your current plan with it.
        You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

        You’ll keep these with the new device:

        /mth
        Mobile

        It costs $[buyoutAmount] to buy out your current device.

        This cost covers the [remainingMonths] months left on your repayment term.

        You need a new plan to continue

        Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

        Current Device

        You can't proceed with redeeming Upgrade & Protect

        IMEI doesn’t match our records

        Turn off your device lock

        Unable to process the order

        Unable to process the order

        Unable to process the order

        Eligible to redeem

        What are my options?
        You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

        Upgrade & Protect active on this device
        You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

        Alternatively, keep this device by paying the buyout fee.

        The IMEI number you entered doesn't match our records. This could be because your device wasn't supplied by Telstra, or was replaced under warranty by Telstra or device manufacturer. Please go back and check that you have entered the last 4 digits of IMEI 1 from your device.

        What do you need to do?

        Contact us and let us know that your device's IMEI did not match our records. We'll try to resolve the issue as soon as possible. 

        We can’t continue because there’s an open request against this device.

        What do you need to do?

        Contact us and let us know there’s an open request against this device. Any existing requests must be closed before a new order can be processed.

        We can’t find that IMEI. This could be because your device wasn’t supplied by Telstra.

        What do you need to do?

        1. Please go back and check the last four digits of IMEI1 were entered correctly.
        2. If you’re sure the IMEI’s correct, contact us and let us know the device’s IMEI was not in our inventory.

        We’re unable to process the request right now. Please contact us to check what’s wrong.

        Try again later.

        Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

        1. Go to Settings > Scroll to Face ID & Passcode.
        2. Enter your device passcode
        3. Scroll to Stolen Device Protection and turn it off
        4. Go back to Settings > Select your Name > Select Find My
        5. Turn off Find My [iPhone or iPad]
        6. Restart the order

        Contact us if this issue persists.

        Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

        $[redemptionFee] estimated redemption fee

        Subject to:
        1. a credit assessment; and
        2. re-assessment of device once it’s returned.

        You'll keep your current device

        It costs $[buyoutAmount] to buy out your current device.

        This cost covers the [remainingMonths] months left on your repayment term.
        Find a Telstra store
        Contact us Contact us Contact us Contact us

        Current device

        Your Upgrade & Protect subscription
        You can't redeem Upgrade & Protect for mobile broadband devices.

        Your options are:

        • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
        • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

        You'll keep your current device

        $[buyoutAmount] buyout fee
        This cost covers the [remainingMonths] months left on your repayment term
        Buyout device Remove buyout Edit selection Get a new plan

        You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

        Create a new account

        Looks like you don’t have an eligible plan

        You may be on an older plan. To add a new device on repayment you’ll need to switch to an Upfront Mobile Plan. Need help? Message us
        Add Upfront Mobile Plan

        Order stopped

        You have no eligible services that can be upgraded. Please message us or get a new plan.
        Message us
        Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
        Message us or visit us in store to update this service.
        Message us
        This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
        This is a MICA service. Go to Console to migrate it.
        Loading your information. Please wait.

        • Basic
          50GB for $74/mth
          , Slide 1 of 3
          • Plan price may change.
          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        • Essential
          180GB for $84/mth
          , Slide 2 of 3
          • Plan price may change.
          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          • Add on and save. Explore Bundle Plans
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        • Special offers

          Premium
          300GB for $99/mth
          , Slide 3 of 3
          • Plan price may change.

          • $20/mth off for 12 mths

            Add PROMO20 at checkout. Ends 1 June. How to add a promo code

          • Switch plans once a month to suit your needs
          • Stay safer online
            Device Security Essentials
          • No excess data charges Explore data usage
          • Uncapped download speeds
            Explore network speeds
          • You can leave anytime
          • Be rewarded for paying your bill Explore Telstra Plus
          • Connect fast with eSIM
          • Add on and save. Explore Bundle Plans
          View Critical Info. Summary , Opens in a new tab

          Something went wrong, please try again

        Add peace of mind to your new device

        Want to be able to upgrade to the latest model, even if you haven't finished paying for this one? Or are you worried about damaging your device or smashing the screen? Don’t stress! We’ve got your back.

        Upgrade & Protect

        Upgrade & Protect allows you to upgrade to the latest model before your repayment term ends, swap a damaged device or replace a smashed screen.

        • Must be added at time of device purchase 
        • Redeeming this service will be subject to our standard credit assessment 
        • There’s a limit of two damaged device upgrades or screen replacements per year 
        • Damage and redemption fees may apply 
        • Lost and stolen devices are not covered 
        • You can cancel at any time for free. You won’t be able to add it on after the order is placed 
        • Refer to the Critical Information Summary  for more details
        • Upgrade & Protect is $15 per month.

        Review your selections

        By continuing, you’re committing to:

        • Paying for the device for every month of your chosen payment term.

        • Paying out your device as a one-off payment, if you cancel your repayment option.

        • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

        By continuing, you’re committing to:

        • Paying for the device for every month of your chosen payment term.

        • Paying out your device as a one-off payment, if you cancel your repayment option.

        • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

        Change
        Change

        Buyout fee

        We'll send you an invoice to pay later


        one off

        Redemption fee - estimation only


        one off

        Add a plan

        Select a plan
        Change

        Choose a plan to use

        Choose a plan

        Quantity

        1

        What you'll pay

        Something went wrong. Please try again.