What is a Go Digital Consult?

A Go Digital Consult is a one-on-one consultation with a business expert, designed to give guidance on solutions that can help the evolution of your business. So you can stay competitive in the ever-changing digital landscape.

How it works

Book your Go Digital Consult

Book your consult online and answer a few preliminary questions about your business to help us understand your needs.

Connect with a business expert

You'll receive a call for a phone consult with one of our Australia-based business experts.

Receive a tailored digital strategy

After your consult, we'll send you a tailored report of recommended solutions to help you evolve your business.

What we cover

Networks and connectivity

How to keep your business connected with the right internet service, IT solutions and devices.

Digital marketing strategies

How to improve online engagement with marketing strategies to help increase sales and raise brand awareness.

Software solutions

How to streamline your business with software solutions, from payroll systems to collaboration tools.

Security strategies

How to help protect your business from online threats with data protection and cyber security solutions.

Book your Go Digital Consult

Get a $0 Go Digital Consult

Stay competitive in the ever-changing digital landscape by booking a consultation with a business expert to help advance your journey.

What others say about us

You should always be on top of your business tech. My website guy charges hundreds of dollars for this kind of consultation so the fact Go Digital did this for free is FANTASTIC!

- Sweep Scrub

How your business benefits

Connect with onshore experts

Get guidance from an onshore expert who understands the unique opportunities and challenges faced by Australian businesses.

Empower yourself to plan for the future

Receive a report of recommendations specific to your business needs, so you can evolve your business with the knowledge you need to take smart steps forward.

Get help to stay competitive

Learn how to help boost customer engagement and implement tech solutions to streamline your ways of working, so you can make the most of every workday.

Frequently asked questions

No. You can book a Go Digital Consult so long as you have an ABN and less than 100 full time employees. 

Your Go Digital Consult report includes:

  • Recommendations to help you take your business to the next level, including advice on software solutions and digital marketing strategies, plus more.
  • Information on products, from mobiles to mobile broadband devices, and services, from cyber security to data protection, that will help to support your digital strategy.

All recommendations are specific to your business to help you to maintain momentum and better reach your customers in the digital landscape. You can then consider the recommendations to determine whether to adopt the proposed solutions for your business.

You will not be charged for the $0 Go Digital Consult. You will see a line on your bill “$0 Go Digital Consult".

No. Your Go Digital Consult includes a phone consultation and a written report on the digital solutions discussed with the business expert who runs your session. 

If you require additional information or help after your Go Digital Consult, you can book a store appointment online with our Telstra small business experts and we’ll be in touch. 

Book a store appointment now

Our Account Management support team are also available to every Telstra small business customer between 8am – 8pm AEDT 7 days a week. 

To get help, go to  Account Management.

Yes. Your Go Digital Consult includes guidance on digital marketing and how to engage online.

Whether you need a website, or a complete digital marketing strategy, we can help your business to thrive online . Our services include website design and hosting, digital marketing, online store creation, video production and more.

To learn more, visit Telstra Business Website Services.

If you have a complex challenge to solve, our Telstra Business Technology Centres can help you with accessing the right professional services and intel to help you integrate tailored tech solutions. That means less time troubleshooting tech, and more time taking care of business.

To learn more, visit Telstra Business Technology Centres.

Digital consultancy services help with the development of digital strategies and tactics to assist with running your business in the digital landscape. Increasingly, customers are looking to engage with businesses online. 

A Go Digital Consult can help you to build an effective digital strategy so you can advance your business journey in the digital landscape. 

A digital consultant works with businesses to advise on technologies, solutions and strategies that help businesses to evolve in the digital landscape. 

At Telstra, our digital consultants are onshore business experts who are skilled to provide you with tailored guidance on the following: 

  • How to get you connected with the right internet services and devices for your business.  
  • How to help you stay secure with suitable cyber security services and data protection solutions. 
  • How to engage with your customers online via websites, social media, digital marketing, and more. 
  • How to manage your accounting, finance, and payroll via solutions that best suit your business. 

Book a Go Digital Consult 

  • The Go Digital Consult report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations. 
  • The Go Digital Consult report and recommendations provide advice only, and we do not guarantee, represent, or warrant that it is free from errors or that the recommendations contained in the report will lead to a particular outcome or protect against all risks and vulnerabilities. 
  • We are not liable for any loss or damage suffered by you or any party as a result of the choices you make following receiving the assessment, report, or recommendations, and you agree that you are best placed to review and consider the recommendations made within as they will or may impact you, and you must satisfy yourself as to their appropriateness for your needs.

We’re here to help your business go digital

Book a store appointment

Our in-store business experts can review your Go Digital Consult report to help you find the best solutions for your needs..

Call us

Call 13 70 55 for advice and cyber support available 24/7.

Get online guidance

We’re here to help you build a strong, multi-platform digital presence in a way that suits your business best.