Telstra Go Digital Consult Go Digital Consult
Monthly Charge

12 month term

Monthly Charge

$149 one-off charge
Monthly Charge

12 month term or casual month to month

Standard Pack Cost
Standard Pack Cost with Netflix
Minimum Term
Entertainment Pack
What's Included

 

A 45 minute phone-based assessment carried out by a local Telstra Small Business Expert plus report with tailored and detailed recommendations outlining a roadmap to help Australian Small Businesses digitise their business.  

 

Included:

  • Consultation with small business digitisation consultant and guided assessment of current state
  • Identification of areas of potential digitisation and discussion of steps to help optimise their business digitisation 
  • Premium report sent via email with recommendations outlining a roadmap to help small to medium businesses (SMBs) digitise their business
 
 
The consultation and assessment with the Small Business customer covers the following four areas:
  • Getting connected 

  • Engaging online

  • Collaborating with software

  • Protecting your business

What's Not Included
  • The cost of any software/hardware is not included in the price of the service
  • In-store and on-premises support as part of this service
  • General support and advice for non-Go Digital Consult issues
Minimum Cost Standard Pack with Netflix

Includes set up costs (with Self Install Kit option)

Casual month by month
Maximum Early Termination Charges (ETC)
Not Applicable
Maximum Early Termination Charges (ETC)

12 month term

Maximum Early Termination Charges (ETC)

24 month term

Maximum Early Termination Charges (ETC)

Casual month to month

Devices
Allowances

Monthly Charge

Go Digital Consult
$149 one-off charge
What's Included?
Go Digital Consult

 

A 45 minute phone-based assessment carried out by a local Telstra Small Business Expert plus report with tailored and detailed recommendations outlining a roadmap to help Australian Small Businesses digitise their business.  

 

Included:

  • Consultation with small business digitisation consultant and guided assessment of current state
  • Identification of areas of potential digitisation and discussion of steps to help optimise their business digitisation 
  • Premium report sent via email with recommendations outlining a roadmap to help small to medium businesses (SMBs) digitise their business
 
 
The consultation and assessment with the Small Business customer covers the following four areas:
  • Getting connected 

  • Engaging online

  • Collaborating with software

  • Protecting your business

What's Not Included
Go Digital Consult
  • The cost of any software/hardware is not included in the price of the service
  • In-store and on-premises support as part of this service
  • General support and advice for non-Go Digital Consult issues
Maximum Early Termination Charges (ETC)
Go Digital Consult
Not Applicable

Information about the service

This service offers a premium phone-based assessment carried out by a local Telstra Small Business Expert and includes a report sent via email with recommendations, to help Small Businesses with an ABN and less than 100 full time employees digitise their business.

Assessment Report

The report provides advice only, and the report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations.

Information about pricing

Refer to the Plan Cost table. 

Bill Payment Charges

  • Paperless bills and electronic payments - Free
  • Payments made in person or by mail - Extra $1.00
  • Set up Email Bill at telstra.com/emailbill

Exemptions may apply. For details on other bill payment options, visit telstra.com/billpay.

 

Other Information

Fair Use Policy

Use of this service is governed by a fair use policy, which deals with excessive use. For further details visit telstra.com.au/customer-terms/business-government

Understanding my bill

You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan. Your first bill will be higher if you start your plan part way through a billing period.

If your account number is 13 characters long, or you only have a mobile service with us, you will be billed in advance. If you do not fit this criteria, you will be billed in arrears. 

Support

If you have questions about your Telstra Business Service, please visit telstra.com.au/small-business/business-services or call us on 13 70 55

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 13 20 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.

 

This is a summary only full legal terms for this plan are available at telstra.com.au/customer-terms/businessgovernment

Disclaimer

Report and recommendations must not be relied upon as an alternative to advice from a qualified professional and you should ensure you monitor your own practices and investigations. It provides advice only, and we do not guarantee, represent or warrant that it is free from errors or the recommendations contained will lead to a particular outcome or protect against all risks and vulnerabilities. We are not liable for any loss or damage suffered by you or any party as a result of the assessment, report or recommendations, and you agree that you are best placed to review the recommendations made within as they will or may impact you, and you must satisfy yourself as to their appropriateness for your needs.

® are registered trademarks and ™ are trademarks of Telstra Corporation Limited, ABN 33 051 775 556.

9211-Tue Mar 02 00:00:00 AEDT 2021

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