Business software
Manage your account
- How do I change my Telstra Apps Marketplace password?
- How do I reset my Telstra Apps Marketplace password?
- How do I change my primary email address?
- How do I update my company's information in Telstra Apps Marketplace?
- How do I change my business name on Telstra Apps Marketplace?
- How do I view all users in my business?
- How do I remove a user from Telstra Apps Marketplace?
- How do I invite team members to join?
- Why am I not receiving emails from the Telstra Apps Marketplace team?
- What is the Telstra Apps Marketplace?
- How do I create a Telstra Apps Marketplace account?
- Where can I read more about Telstra Apps Marketplace Terms & Conditions?
- How do I check the renewal status of my business domain?
- How do I manage my business domain?
- How do I setup my domain?
- How do I change my domain provider?
Manage your payment
- How do I view my Telstra Apps Marketplace bills online?
- How do I view overdue invoices or bills?
- Does the Telstra Apps Marketplace bill in advance or arrears?
- How do I pay my invoices?
- Who do I contact if I have a question about my company's bill?
- How do I change or setup my billing method in the Telstra Apps Marketplace?
- Why was my credit card payment declined?
- How do I update my credit card details?
Manage your software
- How do I buy software through Telstra Apps Marketplace?
- How do I assign software to a team member?
- How do I upgrade or downgrade software?
- Why is my software suspended?
- How do I change my subscription units?
- How do I raise a support ticket in Telstra Apps Marketplace?
- Does Telstra charge a call-out fee for the installation of their Professional and Managed Services?
Microsoft Office 365
Check Point
- How do I install Check Point Harmony Email & Collaboration?
- How do I uninstall Check Point Harmony Email & Collaboration?
- How do I log in to my Check Point Harmony Email & Collaboration dashboard?
- How do I add another Check Point Harmony Email & Collaboration license to my Telstra business account?
- How do I authorise my email and productivity apps with Check Point Harmony Email & Collaboration?
- How do I authorise Gmail and Google Drive with Check Point Harmony Email & Collaboration?
- How do I authorise Office 365 Mail, OneDrive, MS Teams, and SharePoint with Check Point Harmony Email & Collaboration?