How do I manage users in Telstra Apps Marketplace?

How do I view all users in my business?

  1. Log in to Telstra Apps Marketplace
  2. This will direct you to your company’s Dashboard page. You will see a secondary menu appear on the left-hand side that includes options such as Dashboard, Applications, Users, Assign Apps, Billing, Reports and Company Settings.
  3. Expand Users menu and select Users. You will be navigated to your company’s user portal. Here you will find a list of all your users and options to:
    • invite new users
    • remove users
    • disable access and enable access to your company
    • reset a user’s password

How do I invite team members to join Telstra Apps Marketplace?

  1. Log in to Telstra Apps Marketplace
  2. This will direct you to your company’s Dashboard page. You will see a secondary menu appear on the left-hand side that includes options such as Dashboard, Applications, Users, Assign Apps, Billing, Reports and Company Settings.
  3. Expand the Users menu and select Users. You’ll be taken to the Users page, where you can manage your company’s users.
  4. Click the Invite users button
  5. An Invite Users window will appear. Two tabs will be available: Add Emails and Upload Email List. By default, Add Emails will appear first. 
  6. To manually add new user emails, stay on the Add Emails tab and proceed to add in the Email field your required user’s email address, and using the drop-down menu to the right, specify what role they will have. The roles can be: 
    • User: can request applications or services for purchase. The request is sent to the Company Admin to review and purchase on their behalf. Everyone has user privileges by default.
    • Billing admin: a user assigned the billing admin role can assign and manage company products and payments but cannot access user data. 
    • Company admin: a user assigned the company admin role can access all the company's data and manage services and users. 
  7. To upload bulk users, select the Upload Email List tab. 

Note: Accepted email format: a single column plain text file less than 2MB in size, with one email per line and 2,000 lines. 

How do I remove a user from Telstra Apps Marketplace?

  1. Log in to Telstra Apps Marketplace
  2. This will direct you to your company’s Dashboard page. You will see a secondary menu appear on the left-hand side that includes options such as Dashboard, Applications, Users, Assign Apps, Billing, Reports and Company Settings.
  3. Expand the Users menu and select Users. You’ll be taken to the Users page, where you can manage your company’s users.
  4. Next to the user who you wish to remove from your account, click the Settings Cog icon and a drop down will appear. 
  5. Select Remove User
  6. A Delete User confirmation window will appear.
  7. Click on Yes to delete the user.

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