Why is my software suspended?

Suspensions are likely due to an unpaid invoice or bill. We recommend you pay the bill as soon as you can to avoid the subscription being cancelled altogether.   

If cancelled, we'll charge you for each application and service connected to your account, including: 

All fees and charges incurred up to and including the date of cancellation include any applicable early termination fees. 

For more information on overdue invoices, see how to determine if you have an overdue bill

If you believe your account was suspended in error, please contact us immediately on 1800 878 483

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