How do I update my company's information in Telstra Apps Marketplace?

  1. Log in to Telstra Apps Marketplace
  2. Click on the Profile & Settings menu from the top right-hand corner of the navigation toolbar
  3. Select My Company. This will then take you to your company's profile. 
  4. On this page you can see and edit any of your company's details, including: 
    • Company logo
    • Company overview
    • Company mission
    • Company history
    • Company founding year
    • Company customers
    • Company contact information, including phone number, email address, website URL and address
  5. On this page you can see you can also access your staff directory. 

How do I change my business name or Australian Business Name (ABN) on Telstra Apps Marketplace?

The Telstra Apps Marketplace team can change your company name or ABN on the marketplace if required. All company name or ABN change requests must be initiated over the phone with our customer support team on 1800 878 483. 

To update an ABN, you must first be verified against the details currently registered in Telstra Apps Marketplace over the phone. Once verification is completed, you’ll be asked to send an email from your registered email address, with a company letterhead, outlining the business reason for the requested change.

Your company letterhead must include:

  • the existing ABN and company name
  • new ABN and company name, 
  • and the reason for the requested change. 

Once received, the documentation will be validated. If everything is in order, TAM Support will update the details.

Please allow up to 5–7 business days for the change to be completed.

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