How do I assign/unassign software to a team member?

To assign an application

  1. Log in to Telstra Apps Marketplace
  2. This will direct you to your company’s Dashboard page. You will see a secondary menu appear on the left-hand side that includes options such as Dashboard, Applications, Users, Assign Apps, Billing, Reports and Company Settings.
  3. Select Assign Apps
  4. You can either select Assign Users to Apps or Assign Apps to Users
  5. Once configured, click Next
  6. Click Submit to confirm assignments.

To unassign an application

  1. Log in to Telstra Apps Marketplace
  2. This will direct you to your company’s Dashboard page. You will see a secondary menu appear on the left-hand side that includes options such as Dashboard, Applications, Users, Assign Apps, Billing, Reports and Company Settings.
  3. Select Assign Apps and then Assign Apps to Users toggle on the top right-hand corner
  4. Find and select the application you wish to unassign the user(s) from
  5. Find the user who’s currently assigned the application, then uncheck the box against their name
  6. Click on Next 
  7. Click Submit to confirm updated assignments

Unable to assign the application?

If you are unable to assign the application inside the Assign Applications tab, this may be because you have assigned all the units available within the application. To work around this, you will need to either unassign the application from a user who has been assigned the subscription or purchase additional units. 

NOTE: The unit type may differ depending on the type of application in question. Example of other unit types include Licenses, Users, Gigabytes. 

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