5G Business Internet
Remarkably fast 5G for your business. Really good value.
5G Business Internet uses mobile network to deliver rapid download speeds and high data capacity. Enjoy the latest 5G Internet Modem 2 included with your plan.
Average download speed of 300Mbps and upload speed of 33Mbps (typical range 30-600Mbps) 9am-5pm. Select areas and eligible customers only. Limited number of services available per post code. If you leave within 24 months return your modem within 21 days or pay a $400 non-return fee.
Why choose us for business internet?
Leading technology
Maintain your business momentum
Experience fast flexible 5G Internet and 1000GB of data backed by powerful Wi-Fi 6 tech and simple setup via our 5G Internet Modem 2, for use with your plan.
Select areas and eligible customers only.
Security
We’re keeping your business safer online
Our cyber security team monitors our network 24/7 and block millions of cyber threats every day.
Service
Get more support, in more places
Get support from Business Specialists when you need it, In-store, over the phone and online. Plus access 24/7 nbn® tech support.
Check your address
Confirm if Telstra 5G Business Internet is available to you.
We found multiple addresses. Please select yours from the list below.
5G Business internet is available at your address
Available
Great! Your address is eligible for 5G Business Internet.
Message us to find out more about the connection and complete your order.
5G Business Internet isn’t available at your address
This might be because Telstra 5G Business Internet isn’t yet in your area, or even if 5G is in your area, we can’t offer you 5G Business Internet until there is enough network capacity to offer the best 5G Business Internet experience.
If you want fast, reliable internet now, go to our business nbn plans, or for internet on the go check out our mobile broadband options.
Address check not available
Try 5G Business Internet on a flexible no-lock in plan
If you’ve already got internet with us you can switch to 5G and get the latest 5G Internet Modem 2 included for use with your plan.
Available to Telstra business customers in select areas only.
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month-to-month
$85 per month
Plan price may change.
5G Internet | Average busy period 9am-5pm
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300Mbps
Download
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33Mbps
Upload
Typical busy period speed range 9am-5pm
Download: 30 - 600Mbps
Upload: 5 - 78Mbps
Read about 5G Internet speeds
Typical busy period speed range 9am-5pm
Download: 30 - 600Mbps
Upload: 5 - 78Mbps
Read about 5G Internet speeds
-
Mbps
Download
-
Mbps
Upload
Plan inclusions
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Free express modem delivery
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No lock-in contract
5G Internet Modem 2 included
Get seriously fast speeds with our 5G Internet Modem 2 included for use with your plan:
- Plug-and-work set up
- Super-fast Wi-Fi 6 technology
- Compatible Wi-Fi Booster
- Optimise speed with easy modem placement tool
- Made from 95% recycled plastic
More reasons to choose Telstra 5G Business Internet
We monitor our network 24/7
Our cyber security team is constantly monitoring our network to protect your data from suspicious activity.
Get local support
Call our local team or visit your nearest store for support with your 5G service.
Free express delivery
We’ll deliver your new modem fast and free to your address. 2-3 days metro. Regional up to 7 days.
Get wall-to-wall Wi-Fi coverage.
Stay connected in more places of your premises by adding the Telstra Smart Wi-Fi Booster Gen 3 to your plan. It works by pairing with your Telstra 5G Internet Modem 2 to boost the Wi-Fi signal and help extend your coverage to every room. See coverage details.
Alternatives to 5G business internet
If 5G Business Internet isn’t available at your address and you want fast, reliable internet, check out our nbn plans and mobile broadband options.
nbn plans
A fast, reliable connection that's great for businesses of up to 10 employees where everyone's working at once.
Mobile broadband
Enjoy the freedom of a portable internet connection you can use at work or on the go.
Frequently asked questions
You can connect any Wi-Fi capable devices on your premises to the 5G modem, from PCs to notebooks, and set top boxes to smart appliances. You can also connect up to 4 devices via ethernet using the 4 ports on the 5G modem, and a USB device via the modem’s USB port.
Your business premises may be in an area that hasn’t got 5G coverage yet. Or you may be in a 5G area, but that area has reached its maximum capacity of 5G Business services.
5G Business services are limited. If the maximum capacity for 5G Business services in your area has been reached, then you won’t get the best possible experience. If this is the case, we won’t be able to complete your 5G Business Internet order.
Remember, we offer a range of internet services built for business.
Set up is super easy. The advanced 5G modem connects wirelessly to the Telstra 5G mobile network so there are no ethernet cables. Just plug it in where you get the strongest 5G signal on your premises, as close to a window as possible. A strong signal will be indicated by a green light on your modem. The 5G modem will then connect with your devices via Wi-Fi.
You can use the modem placement tool in the My Telstra app to help find a strong signal.
No, the 5G Business Internet plan does not support a landline or fixed phone line service. All our nbn plans include a landline at no extra cost.
To explore our nbn service, visit business nbn plans.
You could, but it’s unlikely. 1 terabyte (TB) is a thousand gigabytes (GB) of data.
To give you an idea, we estimate that you could do all of the following activities and still use less than 1TB in a month:
- Send and receive 40,000 emails
- Use the internet for 2,000 hours
- Stream high-definition videos for 365 hours or 171 hours for 4K video
- Post to social media for 5,600 hours.
What happens if I do go over the 1TB allowance?
You won't be charged, but your speed will be slowed to 25Mbps. To help you manage your usage, we let you know when you've hit 50, 85 and 100% of your data.
You can check your usage within the My Telstra app.
We’re expanding our 5G Business Internet footprint all the time, so keep returning to this page to check if your address becomes eligible.
Yes, once you’ve confirmed you’re happy with your 5G Business Internet service, you’ll need to cancel your existing internet service if you want to avoid paying for two connections.
To cancel your existing business internet service, contact us.
We recommend not cancelling your existing internet service while you try 5G Business Internet, to make sure it’s right for you.
If you haven’t cancelled your existing internet service, you can simply cancel the 5G business service and return the 5G modem to us in good working order.
To cancel your 5G Business Internet plan, call us on 13 20 00. Once your service is cancelled, you must return the modem within 21 days of cancellation to avoid late return fee.
We’ll send you an email with an eParcel consignment ID. Then, simply take your eParcel consignment ID and 5G modem to your nearest Australia Post store and they’ll take care of it from there. We’ll cover the postage so there’s no cost to your business.
This is the easiest way to return the 5G modem and allows you to track the modem on its journey back to us. If you already cancelled your existing internet service, you’ll need to take up a new plan.
5G Business Internet has average download speeds of 300Mbps (9am-5pm). The service has a typical download speed range of 30-600Mbps (9am-5pm). Speeds will change over time.
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your on-premises set up.
We don’t recommend running both the 5G internet and your existing business internet service at the same time, as Wi-Fi networks can interfere with each other and cause device connection issues. We recommend you unplug your old modem completely before setting up your new 5G modem.
If you’re happy with your 5G internet service, we recommend you cancel your old internet service to avoid paying for a service you’re not using.
No, your existing Telstra internet service remains connected. This is so you can confirm that you're happy with your 5G internet service.
Once you're happy, you can cancel your old internet service.
No, your 5G modem is locked to the address you provide when you take up your 5G internet plan, which means you can only use the 5G internet service while at that address.
If you are moving to a new address, you'll need to cancel your existing 5G Business Internet service and order a new one.
Yes. 5G Internet uses the same technology as the 5G mobile network and has been extensively tested to ensure it meets independent health authority requirements.
- Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
- Changes to your plan your plan may change (including price and inclusions). If you don't like the change, you can cancel your plan. If you cancel within 24 months, return your modem.
- There may be changes to your plan with price and inclusions. If you don’t like the change, you can cancel your plan. If you cancel within 24 months, return your modem.
- This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medilarm.
- Not compatible with Telstra Air, Telstra Broadband or 3 for Free broadband top-ups.
- Speed: 5G Business Internet has average download speed of 300Mbps (9am to 5pm). The service has a typical download speed range of 30-600Mbps (9am to 5pm). Speeds will change over time.
- Average and typical speeds may be slower over WiFi connection and can be impacted by factors such as the distance from the serving 5G mobile tower, number of users online, where your modem is located and how far you are from it, and whether there are obstructions between your modem and the 5G mobile tower.
- Average and typical speeds are into-the-premise speeds measured at the modem. Speeds over Wi-Fi may be slower. Download speeds were measured at the in-premise modem during the busy evening period between 9am-5pm weekdays over a representative time period, typically ranging between 30Mbps and 600Mbps and upload speeds typically ranging between 5Mbps to 78Mbps. Once you exceed your included data allowance, your speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
- If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or a $400 non-return fee will apply.
Need help with 5G Business Internet?
My Telstra App
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Book an in-store appointment
Our business experts can make sure you have the best solution for your business needs.
Send us a message
Got a question about Telstra internet, or need support with your order? We’re here to help.
Talk to us
Want to talk to us about your internet options? Call us on 1800 334 884 between Mon - Fri 8am - 7pm AEST
