5G Business Internet
Remarkably fast 5G for business. Really good value.
Why choose us for 5G Business Internet?
Try 5G before you invest
Keep your current internet running as you try out 5G. Just $1 for your first month. If 5G doesn’t suit you, cancel anytime.
Remarkably fast 5G speeds
Stay competitive with rapid download speeds on our 5G network. To help stop your service slowing you down.
More data than you’ll ever need
Stay productive with unshaped speeds until you reach 1000GB of data per month.
Simple set up
Plug in and work. No install required so you can get on with business with less interruptions.
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Try 5G Business Internet on a flexible no-lock in plan
If you’ve already got internet with us you can switch to 5G and get the latest 5G Internet Modem 2 included for use with your plan.
Available to Telstra business customers in select areas only.
$1 for the first month, 5G Internet , 1000GB DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable
$1 for first month
If you cancel within 24 months, return your modem within 21 days to avoid paying a $400 non-return fee.
5G Business Internet typical speed rangesDownload: 50Mbps - 600Mbps
Upload: 10Mbps - 90Mbps
More reasons to choose Telstra 5G Business Internet
We monitor our network 24/7
Our cyber security team is constantly monitoring our network to protect your data from suspicious activity.
Get local support
Call our local team or visit your nearest store for support with your 5G service.
Be rewarded with Telstra Plus
Join Telstra Plus to earn points for great rewards and must-have devices. Eligibility criteria apply to join Telstra Plus.
Get wall-to-wall Wi-Fi coverage.
Stay connected in more places of your premises by adding the Telstra Smart Wi-Fi Booster Gen 3 to your plan. It works by pairing with your Telstra 5G Internet Modem 2 to boost the Wi-Fi signal and help extend your coverage to every room. See coverage details.
Alternatives to 5G business internet
If 5G Business Internet isn’t available at your address and you want fast, reliable internet, check out our nbn plans to mobile broadband options.
Frequently asked questions
You can connect any Wi-Fi capable devices on your premises to the 5G modem, from PCs to notebooks, and set top boxes to smart appliances. You can also connect up to 4 devices via ethernet using the 4 ports on the 5G modem, and a USB device via the modem’s USB port.
Your business premises may be in an area that hasn’t got 5G coverage yet. Or you may be in a 5G area, but that area has reached its maximum capacity of 5G Business services.
5G Business services are limited. If the maximum capacity for 5G Business services in your area has been reached, then you won’t get the best possible experience. If this is the case, we won’t be able to complete your 5G Business Internet order.
Remember, we offer a range of internet services built for business.
Set up is super easy. The advanced 5G modem connects wirelessly to the Telstra 5G mobile network so there are no ethernet cables. Just plug it in where you get the strongest 5G signal on your premises, as close to a window as possible. A strong signal will be indicated by a green light on your modem. The 5G modem will then connect with your devices via Wi-Fi.
You can use the modem placement tool in the My Telstra app to help find a strong signal.
You could, but it’s unlikely. 1 terabyte (TB) is a thousand gigabytes (GB) of data.
To give you an idea, we estimate that you could do all of the following activities and still use less than 1TB in a month:
- Send and receive 40,000 emails
- Use the internet for 2,000 hours
- Stream high-definition videos for 365 hours or 171 hours for 4K video
- Post to social media for 5,600 hours.
What happens if I do go over the 1TB allowance?
You won't be charged, but your speed will be slowed to 25Mbps. To help you manage your usage, we let you know when you've hit 50, 85 and 100% of your data.
You can check your usage within the My Telstra app.
Yes, once you’ve confirmed you’re happy with your 5G Business Internet service, you’ll need to cancel your existing internet service if you want to avoid paying for two connections.
We recommend doing this within the first month, so you aren’t charged for two services when your first month at $1 ends.
To cancel your existing business internet service, contact us.
We recommend not cancelling your existing internet service while you try 5G Business Internet, to make sure it’s right for you.
If you haven’t cancelled your existing internet service, you can simply cancel the 5G business service and return the 5G modem to us in good working order.
To cancel your 5G Business Internet plan, call us on 13 20 00. Once your service is cancelled, you must return the modem within 21 days of cancellation to avoid late return fee.
We’ll send you an email with an eParcel consignment ID. Then, simply take your eParcel consignment ID and 5G modem to your nearest Australia Post store and they’ll take care of it from there. We’ll cover the postage so there’s no cost to your business.
This is the easiest way to return the 5G modem and allows you to track the modem on its journey back to us. If you already cancelled your existing internet service, you’ll need to take up a new plan.
5G Business Internet delivers a current typical busy period download speed of 348Mbps (typical speed range 50Mbps to 600Mbps), with a typical upload speed of 44Mbps (range 10Mbps to 90Mbps)*
Average and typical speeds are into-the-premise speeds measured at the modem. Speeds over Wi-Fi may be slower.
*Download speeds were measured at the in-premise modem during the busy period between 9am-5pm weekdays over a representative period, typically ranging between 50 and 600Mbps. Upload speeds during this same period typically ranged between 10Mbps to 90 Mbps.
Average and typical speeds may be slower over Wi-Fi connection and can be impacted by factors such as the distance from the serving 5G mobile tower, number of users online, where your modem is located, how far you are from your modem, and whether there are obstructions between your modem and the 5G mobile tower. Speeds may change over time but are anticipated to remain within the estimated speed ranges above.
We don’t recommend running both the 5G internet and your existing business internet service at the same time, as Wi-Fi networks can interfere with each other and cause device connection issues. We recommend you unplug your old modem completely before setting up your new 5G modem.
If you’re happy with your 5G internet service, we recommend you cancel your old internet service to avoid paying for a service you’re not using. We’re giving you one month at no charge so you can decide whether 5G Business Internet is right for you.
No, your existing Telstra internet service remains connected. This is so you can confirm that you're happy with your 5G internet service while you take advantage of the first month at $1.
Once you're happy, you can cancel your old internet service. We recommend doing this within the first month so you aren’t charged for two services after your first month on us ends.
No, your 5G modem is locked to the address you provide when you take up your 5G internet plan, which means you can only use the 5G internet service while at that address.
If you are moving to a new address, you'll need to cancel your existing 5G Business Internet service and order a new one.
For fast 5G internet you can take with you on the go, the Telstra 5G Wi-Fi Pro mobile broadband device offers next-gen speeds with no excess data charges in Australia.
Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order. This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm. Not compatible with Telstra Air, Telstra Broadband or 3 for Free broadband top-ups.
Speed: Average busy period download speed is 348Mbps with speeds typically ranging between 50 and 600Mbps. Typical upload speeds of 46Mbps (ranging between 10Mbps to 90 Mbps). Average and typical speeds may be slower over WiFi connection and can be impacted by factors such as the distance from the serving 5G mobile tower, number of users online, where your modem is located and how far you are from it, and whether there are obstructions between your modem and the 5G mobile tower. Speeds may change over time but are anticipated to remain within the quoted speed range.
Average and typical speeds are into-the-premise speeds measured at the modem. Speeds over Wi-Fi may be slower. Download speeds were measured at the in-premise modem during the busy evening period between 9am-5pm weekdays over a representative time period, typically ranging between 50 and 600Mbps and upload speeds typically ranging between 10Mbps to 90 Mbps. Once you exceed your included data allowance, your speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or a $400 non-return fee will apply.
Need help with 5G Business Internet?
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Book an in-store appointment
Our business experts can make sure you have the best solution for your business needs.
Send us a message
Got a question about Telstra internet, or need support with your order? We’re here to help.
Talk to us
Want to talk to us about your internet options? Call us on 1800 334 884 between Mon - Fri 8am - 7pm AEST