5G Business Internet

Text on image says: 5Get on with business

Your business is ready. So is our internet.

Just plug in your modem and get on with business.
Select areas and eligible customers only. Limited number of services available per postcode.
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Simple. Secure. Flexible.

With easy set up and month-to-month flexibility, run your business on Telstra 5G Business Internet.

Step 1. Check your address

Find out if you can get 5G Business Internet.

e.g. Unit 1, 10 High Street, Jamestown, SA, 5149 or Telstra Group Limited

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Great! You can connect to 5G Internet

Available

You can connect to select plans on the 5G network.

We’ll perform additional checks when you place your order, to confirm your area has enough 5G capacity to support your service. We’ll let you know if there’s too many subscribers in your area to complete your order.

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Maximum 5G speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on current information available. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like the distance and line of sight between the serving mobile tower and 5G modem, number of users online, where your modem is located and how far you are from it, weather, congestion and your in-premises set-up. Speeds will change over time.
Message us to find out more about the connection and complete your order.
Choose your plan

Our 5G plans are unavailable in your area

Can’t run your business on 5G? Explore other ways to connect

If you want fast, reliable internet, explore the business nbn® plan range, or for connection in remote areas explore Satellite Business Internet.

Explore business nbn plans

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Step 2. Choose your plan

Telstra Smart Modem 4 included for use with new 5G Internet services. If you cancel or change to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.

Estimated average/typical busy period speeds/ranges are for new 5G Internet services only. Average/typical busy period speeds/ranges for existing 5G Internet services may be slower.

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Total in cart

$/mth
$ one-off
$ one-off
Your original discount offer still applies. Monthly discount may end early if you change plans.

If you choose the lower speed Basic 5G plan now, you won’t be able to upgrade to a higher speed plan at this time. The ability to upgrade may become available at a later date.

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Choose more with Telstra 5G Business Internet

5G Wi-Fi Modem

Telstra Smart Modem with Wi-Fi 7 is included for use.

Helping keep you safe online

We block millions of cyber threats every day.

No lock-in contracts

The flexibility to change or cancel your plan (return modem if you leave within 24 mths).

Flexible support options

Message us online, call our team or visit your local store.

Frequently asked questions

The quickest way to find out is to check your address now:

  • Availability depends on 5G internet network capacity in your area, not just whether you have 5G mobile coverage.
  • To help ensure that everyone gets a good experience, we only connect a limited number of customers per area.
  • If 5G Business Internet isn’t available now, it’s worth checking again regularly, because capacity can change.

It’s business Internet that’s delivered over Telstra’s 5G mobile network. There are no technician visits or network cables needed. You just plug in the modem, it connects to nearby 5G mobile towers, and you’re online.

Why customers choose 5G Business Internet:

  • Simple setup - plug in your modem and work
  • Get online without installation delays
  • Flexible, month‑to‑month internet for business

  • Business internet uses more 5G network capacity than a mobile phone.
  • We only connect a limited number of premises to 5G Business Internet in each area, to help ensure everyone gets a good experience.
  • This means an area can reach capacity for 5G Business Internet even if 5G mobile coverage is available on your phone.

These are the average busy period speed (9am-5pm):

  • For Basic 5G Business Internet the download speed is 25 Mbps
  • For Essential 5G Business Internet the download speed is 50 Mbps;
  • For Premium 5G Business Internet the download speed is 300 Mbps.

These are the range of typical busy period speeds from 9am-5pm:

  • For Basic 5G Business Internet the download speed range is 24 - 25 Mbps
  • For Essential 5G Business Internet the download speed range is 30 - 50 Mbps;
  • For Premium 5G Business Internet the download speed range is 80 - 600 Mbps.

We’re still calculating typical busy period speeds (9am-5pm) (averages and ranges) on this plan. The speed information is an estimate only and is subject to change. Speeds experienced may be slower, can vary due to a number of factors and will change over time.

  • 5G Internet performance can vary with factors like signal strength, network traffic and weather.
  • You should get a real-time estimate of the speeds available at your address when you use our address checker (if 5G is available to you)

No - there’s no lock-in contract with Telstra 5G Business Internet so you can cancel any time. If you do decide to cancel your 5G Internet within 24 months, simply return your modem in good working order or pay a $200 non-return fee. We’ll provide a free return parcel.

Yes. It’s a good idea to keep your nbn service running while you give 5G internet a go. This way you can compare the two services and see if 5G is right for you. Then once you’ve made your choice, cancel the service you don’t want (there are no lock- in contracts so it’s easy).

  • Taking up 5G Business Internet doesn’t automatically cancel your nbn service. You’ll need to cancel it yourself if you decide to switch.
  • You'll still be charged monthly fees for both services while they are active. So you'll pay for two services until you choose which one to cancel.
  • If you do decide to cancel your 5G Internet within 24 months, simply return your modem in good working order or pay a $200 non-return fee. We’ll provide a free return parcel.

Follow these top modem placement tips to help get the best possible speed and performance from your 5G internet signal:

1. Find a window

  • Place your 5G modem as close to a window as you can, in reach of a power outlet.

2. Avoid obstructions

  • Try to avoid buildings, trees or other structures outside the window that may block 5G signal.
  • Place your modem at least 3 metres away from large metal objects like fridges, microwaves and steel-mesh window security screens to avoid electronic interference.

3. Choose a raised surface

  • Position your modem on a shelf, table or other surface off the floor, and avoid placing it behind doors such as in a cupboard.
  • If your building has multiple storeys, find a location on the highest level.

If you’ve got the MyTelstra app, use our 5G modem placement guide to help locate the best position in your property for the 5G Modem.

Even if you do use more than 1000GB in a month, you won’t be charged any extra fees. However your speeds will be slowed until your next billing cycle. We’ll give you a heads-up when you’re at 50%, 85%, and 100% of your data usage.

  • If you have Premium 5G Internet, your speeds will be capped at 25 Mbps download speed and 5 Mbps upload speed;
  • If you have Basic or Essential 5G Internet your speeds will be capped at 1.5 Mbps.*

*1.5 Mbps supports some ordinary internet activity (e.g. web browsing, emails, and data calls), although limited to a single user at any time and content may be slow to load. 1.5 Mbps isn't suitable for large file downloads, HD and 4K video or other high-data speed applications like video conferencing, and may not support ordinary use of internet-dependent medical devices.

No, because your Telstra Smart Modem only works at the business address where it’s first set up.

  • If you move, get in touch and we’ll help you cancel your existing 5G Business Internet plan and try to set you up at your new address.

Modem included for use with 5G Business Internet services. If you cancel or change to a different tech type within 24 months, simply return your modem or pay a $200 non-return fee.

Yes - as long as the 5G network has enough free capacity at the time. What does this mean?

  • Higher speed 5G plans take up more network capacity or ‘space’ than lower speed 5G plans.
  • So while it's easy to change down to a lower speed 5G internet plan, you may not be able to change back up to a faster 5G internet plan later if there isn't enough capacity on the network in your area at that time.

This information is to help you to make the right 5G choice for your needs, not to discourage you from choosing a lower speed plan.

No, 5G Business Internet doesn’t come with a phone line. It’s internet only.

If you do need a phone line and number, or have devices that rely on a landline like:

  • lifts
  • medical alerts, or
  • security alarms

You should explore the business nbn plan range.

Service availability: Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.

Voice services: This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.

Speed: Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-premises set up.

Estimated average/typical busy period speeds/ranges are for new 5G Internet services only. Average/typical busy period speeds/ranges for existing 5G Internet services may be slower.

Data allowance: If you’re on a Premium 5G Business Internet plan and exceed your included data allowance, your download speed will be capped at 25 Mbps and your upload speed at 5 Mbps, and may be slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.


If you’re on a Basic or Essential 5G Business Internet plan and exceed your allowance, your upload and download speed will be slowed to 1.5 Mbps or below until your next billing cycle. 1.5 Mbps supports some ordinary internet activity (e.g. working from a web browser, emails, and data calls), although limited to a single user at any time and content may be slow to load. 1.5 Mbps isn't suitable for large file downloads, HD and 4K video or other high-data speed applications like video conferencing, and may not support ordinary use of internet-dependent medical devices.

Cancellation: If you cancel or change tech type within 24 months, your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will be charged a $200 non-return fee.

Need help with 5G Business Internet?

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