Business-grade fibre
Let’s get you growing on business-grade fibre
Connect to business-grade fibre for $0 install plus receive $500 credit to get you going. Now available to more businesses than ever, with 44 new zones in metro and regional areas.
Offer ends 15th December 2023. For new Telstra Internet Direct Adapt customers only. The $0 installation fee is subject to remaining connected to business nbn® EE service or Telstra Fibre for a minimum of 36 months. Minimum spend applies. See offer details.
What is business-grade fibre?
Our internet-based business-grade fibre solution, Telstra Internet Direct (TID) Adapt, connects your business to speeds once reserved for large-scale enterprises. We understand that as your business evolves, so too must the technology that keeps you connected.
Opening tiles 0:00:00
Footage: Text on a blue screen with Telstra logo in top left hand corner.
Text: Experience a connection that moves with your business
Text: Discover business-grade fibre from Telstra.
Audio – music: background music starts up and continues for the duration ofthe video.
Introduction 0:00:06
Footage: We see a woman (Presenter) walking out of a reception area, past Telstra signage and down a hallway.
Audio – Presenter dialogue: Businesses today, need fast and reliable internet to support their day-to-day operations, their hybrid workforce, and team collaboration. But as your business grows, you might find your standard internet struggles to keep pace.
Footage: Cuts to a man sitting at his work desktop concentrating. Another woman, also working, is blurred in the background.
Audio – Presenter voiceover: In fact, what might be a minor internet annoyance today could become a major frustration down the track.
How business grade fibre is different to most standard business internet connections 0:00:25
Footage: A blue animated transition covers the screen, and disappears to reveal the Presenter. She stands in front of Telstra screens in a news-style room and presents to camera.
Audio – Presenter dialogue: That's where business grade fibre comes in. Business grade fibre is different to most standard business internet connections. Let's explore how.
Footage: Blue transition screen covers the screen and reveals an animation. Dotted lines from the Telstra logo lead to cartoon images of people working, appearing one at a time (a woman with a headset at her laptop, a food worker at the till, and a barista at the till).
Audio – Presenter voiceover: Did you know that your business network may actually be shared with residential homes and other businesses in the area?
Footage: Cut back to the news-style room with the Presenter. An animated gauge overlays the space next to her. As she speaks the dial on the gauge increases steadily to the max.
Audio – Presenter dialogue: During peak usage times you may notice delays in file sharing, slow web browsing speeds, or issues with video and audio quality.
Uncontended or low contention connections 0:00:48
Footage: Cut to animated screen. A cartoon food worker stands at the till. A dotted line appears and points to the Telstra logo at the bottom of the screen.
Audio – Presenter voiceover: With business-grade fibre, your connection is either entirely yours or shared with just a few other business users, referred to as an uncontended or low contention connection.
Footage: Cut to live action footage of a man on his laptop in an office space.
Audio – Presenter voiceover: With an uncontended or low contention connection, you'll be able to access high-speed internet, even at peak times.
Network uptime 0:01:05
Footage: Cut back to the Presenter in the news-style room.
Audio – Presenter dialogue: Another benefit of business-grade fibre is its impressive network uptime target of 99.95%. What does this mean for your business?
Footage: Cut to a montage of different people working. A doctor at her desk looking at information on her desktop and writing notes. A woman in an office having a video conference with 6 people on a large TV screen. A man and a woman looking at a screen together and talking. A conference room with an office team chatting, collaborating, and laughing.
Audio – Presenter voiceover: It means you're less likely to experience an internet outage than with a standard connection, which is so important during those crucial moments, like when you're on a client call or in the middle of sending a time-sensitive document. When you have internet that's more reliable, your employees are also more likely to stay productive, provide better service and keep your customers happy.
Symmetrical speeds 0:01:33
Footage: Cut back to the Presenter in the new-style room.
Audio – Presenter dialogue: And finally, business-grade fibre has symmetrical speeds.
Footage: Blue screen transition to an animated screen with two arrows. One arrow is blue and points up, the other arrow is orange and points down. There are also 11 blue rectangles and 11 orange rectangles, representing download speeds. When the presenter talks about slower upload speeds the blue arrow and rectangles shrink.
Audio – Presenter voiceover: That means both your upload and download speeds are the same, rather than a standard connection which has slower upload speeds.
Footage: Cut back to the Presenter in the news-style room. An animated box overlays the space next to her, depicting cartoon hands holding a tablet as a video buffers.
Audio – Presenter dialogue: If you've ever experienced a video call freezing at a critical moment of a client presentation or sat waiting for your submission to upload on a tender deadline, you'll know firsthand that slow uploads aren't just frustrating, they can impact your bottom line.
Footage: Cut to hands typing on a laptop. Then a loading screen as a file uploads.
Audio – Presenter voiceover: Symmetrical speeds mean fast uploads and downloads in the moments that matter.
Conclusion 0:02:02
Footage: The blue screen transition to the Presenter standing in a Telstra corporate space, with screens and people chatting in the background.
Audio – Presenter dialogue: As you can see, business-grade fibre is more than just standard Internet.
Footage: Cuts to the people chatting in the background of the previous shot. Then cuts to three people talking around a laptop as one person points to things on the screen.
Audio – Presenter voiceover: It's the peace of mind knowing that you've got the right internet connection to help your team thrive, so you can focus on the important work of driving your business forward.
Footage: Cuts back to the Presenter in the same Telstra space.
Audio – Presenter dialogue: Are you ready to upgrade your connection to business-grade fibre? Talk to your Telstra Business Technology Centre today and let's get solving.
End screen 0:02:23
Footage: Text on a blue screen with Telstra logo in top left hand corner.
Text: Let’s get you connected with fast, reliable internet.
Text: Discover business-grade fibre from Telstra
Audio – music: Background music fades out.
What you get with business-grade fibre
Premium, reliable connectivity for greater peace of mind
Experience consistent, fast performance with network availability target of up to 99.95% to help keep your business running.
Symmetrical speeds that streamline your ways of working
Access equal upload and download speeds, even at peak times for enhanced experiences.
Bandwidth options tailored to your applications
Choose from a range of bandwidth options for connectivity that’s tailored to your needs.
Multi-network availability to give you more options
Multi-network availability to give you more options
How your business benefits from business-grade fibre
Support your workflow
Help boost productivity and prioritise growth with connectivity that supports your file transfers, voice and video calls.
Get your data flowing faster
Unlock faster speeds of up to 1Gbps to power your business in the moments that matter.
Be the business that delivers
Provide a consistent, quality experience with internet that helps you better connect with your staff and customers.
Connect fast with Rapid Activation
An extra service that connects you quickly via our mobile network while your Telstra Fibre is installed, plus adds mobile backup and proactive service monitoring to your plan.
Check your address
Confirm if Telstra business-grade fibre is available to you.
We found multiple addresses. Please select yours from the list below.

If you don't get a result in 15 seconds please refresh the browser and try again.
Great! You can now connect to business-grade fibre
Connection address
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
-
Download speed range0000 - 0000 Mbps
-
Upload speed range0000 - 0000 Mbps
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
-
Download speed range0000 - 0000 Mbps
-
Upload speed range0000 - 0000 Mbps
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
-
Download speed range0000 - 0000 Mbps
-
Upload speed range0000 - 0000 Mbps
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to business nbn®.
Business-grade fibre isn't available at your address right now.
Connection address
However, if you want fast, reliable internet, you can connect to 5G Business Internet. Limited number of services available per postcode.
The address you entered
Business-grade fibre plans
To learn more about which plan is best for you, get in touch to talk connectivity with our advisory team.
-
Telstra Internet Direct Lite , Available , Unavailable , Unavailable , Unavailable
Ideal forBusinesses that use apps, video and data to boost productivity and optimise their end-user experiences.
-
Telstra Internet Direct Premium , Available , Unavailable , Unavailable , Unavailable
Ideal forBusinesses that have many employees using business-critical apps using a high volume of data.
Wait less, work more, with Rapid Activation
An extra service that connects you quickly via our mobile network while your Telstra Fibre is installed, plus adds mobile backup and proactive service monitoring to your plan. To get you growing on business-grade fibre faster. Ask us how at your Telstra Business Technology Centre.
Frequently asked questions
When you add Rapid Activation to your plan, we aim to connect your business within 9-15 business days in metro areas and 12-18 business days in regional areas. The time is measured from when you submit complete and correct order information to when your service is activated using the mobile network. You must be available on site for service activation when required by us. If your order is project managed, you should consult with your project manager as delivery times may differ.
The cost of adding Rapid Activation to your business-grade fibre plan depends on your individual contract terms. For more information on plans and pricing, contact your Telstra Business Technology Centre.
The Telstra Fibre Network Termination Unit (NTU) will be installed with a 4G module so that you’ll have connectivity even before your fibre connection is delivered. This will help you get your business up and running faster.
Once your fibre connection is installed Rapid Activation converts to a Mobile Backup service with failover protection, giving you peace of mind knowing that your data service will switch connections in the event of a fibre network disruption.
Proactive service monitoring gives you proactive fault investigation, service assurance, and resolution in the event of a fibre network failure.
Things you need to know
- Service Availability: Services, access types and bandwidth options not available to all areas or premises.
- Internet speeds: Actual speeds experienced may vary due to various factors including, but not limited to, your access service type, the maximum line speed at your premises, your hardware and software capabilities and configurations, and the type and source of content your business downloads.