Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

How do I login to Telstra webmail?

To log into your Telstra webmail:

  1. Make sure you have your Telstra email (user@telstra.com, user@bigpond.com, user@bigpond.net.au) and password handy.
  3. Open the login page.
  5. From there you’ll be prompted to enter your Telstra email and password.
  7. If you’ve forgotten your password, simply follow the link on via the login page to reset it.


Good to know

Once set up, it’s a good idea to bookmark or ‘Favourite’ the Log in page in your browser so it’s easy to find again later.



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