Manage

Showing 15 articles

• Set up Telstra Mail™ on Mac OSX (10.5 to 10.7)

• Set up Telstra Mail™ on Mac OSX (10.8 to 10.9)

• Set up Telstra Mail™ on Mac OSX (10.10 and above)

• Troubleshooting for Telstra Mail™

• Calendar issues since moving to Telstra Mail™

• Email Folder issues since moving to Telstra Mail™

• Set up Telstra Mail™ on Outlook 2003

• Set up Telstra Mail™ on Outlook 2016

• Set up Telstra Mail™ on Outlook Express (Windows XP)

• Set up Telstra Mail™ on Windows Live Mail

• Set up Telstra Mail™ on Windows Vista Mail

• Moving to Telstra Mail and how it affects your email

• Set up Telstra Mail™ on your browser

• Set up Telstra Mail™ on your device

• Set up Telstra Mail™ for your computer’s email client

• Recommended email settings for Telstra Mail

• Telstra Mail™ Web Accessibility

• Contacts issues since moving to Telstra Mail™

• How to use the email features of Telstra Mail™ using your browser

• How to use the folder features of Telstra Mail™

• How to use the contacts features of Telstra Mail™

• How to use the calendar features of Telstra Mail™

• Telstra email validation for your email address security

• Download the Telstra Mail™ Webmail User Guide

• New Telstra Mail and Exchange Active Synchronisation (EAS)

• Setup Telstra Mail™ on Windows Mail

• Set up Telstra Mail™ on Outlook 2013

• Set up Telstra Mail™ on Windows Mail 10

• Moving your email content and contacts & calendar items

• Inactive Mailbox

• IMAP, POP and SMTP information for manual email setup

• What is the difference between IMAP and POP?

• Accessing your email with Webmail

  Webmail is our online email portal that provides you access to your Telstra email, calendar and contacts that are linked to your email account. You can view Webmail in most internet browsers such as Internet Explorer, Google Chrome or Mozilla Firefox. For the best Webmail experience, please make sure you upgrade your browser to the latest version. 

  To login you will need your username (your username is normally your email address) and password.

  Webmail login

  Can’t find your username or password?
  

  Forgotten username and password

  To stay connected while travelling overseas, make sure you have international roaming activated on your device so you can still send and receive emails. International roaming charges will apply.

  1. Open the Login page

  2. Enter your Telstra broadband username and password (user@telstra.com, user@bigpond.com, user@bigpond.net.au)

  3. Select Log in

  Once set up, it’s good to bookmark or favourite the Log in page in your browser so it’s easy to find again later.

  Access your email while travelling overseas

  To stay connected while travelling overseas, make sure you have international roaming activated on your device so you can still send and receive emails. International roaming charges will apply.  

  Learn more about International Roaming

  Was this helpful?

  Yes it was, thank you No, I still need help

  Thank you for your feedback

  Thank you for your feedback. We have submitted your suggestion.

  Please tell us why ------------- Select ---------------- It doesn't address what I needed help with The information is wrong I don't understand it There's too much to read If you have any other feedback about this answer (no account info, please), let us know below:

  Submit Cancel

  Still need to get in touch?

  Contact Us Ask CrowdSupport®

• Set up Telstra email on the BigPond® platform, on your computer

• Change or recover your username or email password

• Setting up and troubleshooting your Telstra email account

• Suspended email address

• Phishing or hoax email scams

• How to use Telstra Email while travelling

• Set up Telstra Mail™ on Outlook 2010

• Set up Telstra Mail™ on Outlook 2007

• How to forward Telstra emails to another account

• Close or reopen an additional mailbox

• Step by Step guide to setting up features on your mobile or tablet

• Moving to our new Telstra Mail service