How do I sign in to webmail?
Did you know you can read and send email from your Telstra Mail account in a web browser?
Take me to
To get started, you'll need your email address and password.
Your email address may be a Telstra-managed domain, or end in @bigpond.com or @telstra.com.
To access Telstra Mail in a browser:
- Sign in to Telstra webmail, or
- On any telstra.com.au page, go to Sign in and select Telstra Mail from the drop down menu.
Frequently asked questions
The username for a Telstra Mail account is the email address of the account itself. You’ll find that email address and be able to change your password on the Manage mailboxes screen of My Telstra.
To manage your mailbox in My Telstra:
- Go to Services
- Select Telstra Mail
- From the Manage mailboxes screen:
- Select Manage to change a password or close a mailbox
- Select View closed mailboxes to view or re-open a closed mailbox.
If you had an existing mailbox and can no longer see it, your Telstra Mail may have been suspended.
To reactivate it, find out why your Telstra Mail is suspended.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
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