Telstra’s Network Device Management for Businesses

Bolster your business with better network management

Our Network Device Management helps to optimise the performance of your network so that you can do business with a competitive edge.

What is Network Device Management?

Network Device Management is a service that acts akin to your own specialised IT department. Working with your needs, we'll monitor, manage, and report on your Cisco Meraki™ routers, access points, fire walls, or switches to help optimise performance and keep your business running at its best.

Business benefits of Network Device Management

Get more from your network

We’ll work with you to find the right network configuration for your business to help improve productivity and streamline collaboration tools.

Minimise business disruption

We'll conduct automated monitoring to mitigate interruptions in real time, and provide you with support via our proactive helpdesk*.

*Available during service hours only, between Mon - Fri 8:30am - 5pm local time.

Free up your resources

We'll take on the burden of day-to-day network management like your own specialised IT department, so your teams can focus on business objectives.

Monitor your network performance

We’ll keep you updated with monthly device performance reports, so you can easily track your return on investment.

Plans and pricing

As part of router management, we'll remotely monitor, run diagnostics and provide performance improvements to your business network routing and firewall. Offering plans suited to your business goals, with the option of switch and/or access point management, as well as extended service hours, we’ll work with you to create a custom network management solution.

Switch and access point management plans

Get network device performance improvements, monitoring, and diagnostics beyond your business firewall to your end device through Switch Management, or wirelessly through Access Point Management.
Already have a router? Buy either Switch Management and/or Access Point Management to meet your business needs.

Switch Management

$30/mth per device

An optimised network management service that runs diagnostics, improves performance, and creates custom access to your switch connected end devices.

Access Point Management

$30/mth per device

An optimised network management service that runs diagnostics, improves performance, and creates custom access to your Wi-Fi connected end devices.

Contact us to talk business solutions

To discuss Network Device Management or to find a solution that’s right for you, visit a Business Technology Centre or request a call back and a business technology advisor will be in touch.

Frequently asked questions

Network Device Management is a premium service designed to help you configure, manage, and report on your network devices. From troubleshooting tech issues to optimising your systems to best suit your business goals, Network Device Management acts akin to your own specialised IT department. Basically, we help manage your tech so you can focus on taking care of business. 

To subscribe to Network Device Management, you must meet the following eligibility criteria.

  • You must have an Australian Business Number (ABN) and be a Telstra business customer.   
  • The network device to be managed must pass a hardware assessment. 
  • You must need 1 – 10 network devices to be managed.

Yes, we can integrate and manage your network devices to help optimise performance.

Things you need to know

We may consider managing non-Telstra networks, as well non-Telstra sourced devices that pass our hardware assessment, on a case-by-case basis. Terms and conditions may apply. For more information, contact your Telstra Business Technology Centre.