Webinar: Optimising Remote Work Processes

How we run businesses changed overnight

The COVID-19 outbreak has forced us to reset how and where we work. While your workforce adjusts to their ‘new normal’, ensuring your team can continue to work productively lies with a few decision makers, just like you. 

Duration: 60 minutes

During this webinar we discussed how to lay the solid process foundations for long-term productive remote working.

Watch now to learn more about:

The common productivity issues our customers are having and how to overcome them

Tools to connect your team to your corporate networks and applications remotely

Better ways to manage incoming calls and deal with paper-based processes, out of the office

What to consider as you plan for a staggered return to the office and ongoing flexible work arrangements

How the Royal Flying Doctor Service Queensland Section have optimised their remote workforce during the COVID-19 crisis

Live Q&A to have your individual questions answered

Register to watch the webinar

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Featured speakers

Belinda Challis

ICT Service Manager, Royal Flying Doctor Service Queensland Section

Belinda is a passionate ICT professional with over 17 years’ experience in the private industry, Federal and State Governments, and the not-for-profit sector. Specialising in all aspects of business resilience and digital transformation in a broad range of industries from heath care to national security, Belinda is committed to robust decision making that places community interests at the forefront of complex issues.

Paul Carpenter

Head of Calling Platforms, Technology Solutions, Telstra Enterprise

Paul heads up a specialist and architect team that supports Telstra’s Enterprise Sales teams. The teamwork across Telstra’s three main Enterprise calling platforms – Broadworks (TIPT, SIP, Liberate), Cisco (TCC, Webex) and Microsoft (TCO365). Paul has now racked up 37 years working in Telecommunications and sees Liberate as the next evolution in the ‘voice’ journey, bringing together the old world of familiar ‘landline’ telephone numbers, and the new world where ‘phones’ don’t even look like phones anymore.

Kent Ramchand

Principal Cloud Strategist

Kent is an experienced technologist with a demonstrated history of working in many industries with senior stakeholders. Specialising in cloud computing platforms, enterprise software architecture, IT service management, and IT strategy; Kent delivers high performance outcomes and thought leaderships for Telstra Enterprise clients through people, process and technology transformation and shared experience business strategy workshops.

Ed Gibson

Domain Lead, Applications

Ed is a Digital Domain Lead at Telstra working across the enterprise, government and mid-market sectors. With over 25 years industry experience Ed has worked on a large number of digital transformation projects, with a broad range of customers from all industries. A passionate design led problem solver, Ed is a firm believer in simplification and building the right solutions that people want to use.

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