Downloads
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866 KB | pdf | Enrich customer experiences across all channels with a low-cost, ready-to-go, global cloud solution.Click to download Telstra Contact Centre Genesys Cloud Playbook
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140 KB | pdf | When your business depends on interacting with customers, it’s essential that your customer contact centre is able to function smoothly.Click to download Telstra Customer Contact - Contact Centre Strategy Datasheet
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177 KB | pdf | Learn how we can help deliver a clear, practical, objective view of how to deliver an Omni-Channel strategy for your business.Click to download Telstra Customer Contact - Omni-Channel Strategy
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358 KB | pdf | Improve existing processes and technology, reduce complexity in your operation environment and improve service levels and customer experience.Click to download Telstra Customer Contact - Operational Review