Contact Centres Simplified
With so many cloud choices – how do you know which one is right for you?
Discover Telstra’s best in breed, predictive and personalised cloud solution. Offering speed and agility with secure services and safety as a priority – it’s designed to make Contact Centres easier than before!
Join us as we demonstrate how our Contact Centre solution gives you more flexibility and freedom to focus on your business and customer outcomes.
Duration: 19 minutes
With so many cloud choices – how do you know which one is right for you?
19 minutes
Discover Telstra’s best in breed, predictive and personalised cloud solution. Offering speed and agility with secure services and safety as a priority – it’s designed to make Contact Centres easier than before!
Downloads
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866 KB | pdf | Enrich customer experiences across all channels with a low-cost, ready-to-go, global cloud solution.Click to download Telstra Contact Centre Genesys Cloud Playbook
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140 KB | pdf | When your business depends on interacting with customers, it’s essential that your customer contact centre is able to function smoothly.Click to download Telstra Customer Contact - Contact Centre Strategy Datasheet
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177 KB | pdf | Learn how we can help deliver a clear, practical, objective view of how to deliver an Omni-Channel strategy for your business.Click to download Telstra Customer Contact - Omni-Channel Strategy
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358 KB | pdf | Improve existing processes and technology, reduce complexity in your operation environment and improve service levels and customer experience.Click to download Telstra Customer Contact - Operational Review