• IT faced tough challenges ahead - keeping up with the latest technologies, regulation and compliance, security and delivering a strong end-user experience are some of the biggest business challenges in 2017.


• Top investments - cloud, mobility and collaboration will receive the highest levels of budget for 'new' technology.


• The role of IT in workspace transformation - the majority of respondents believe delivering tools and access policies based on roles will be their primary function with LOBs wielding significant influence.


• Business outcomes - improving end-user experience, attracting top talent and saving energy costs are the top three anticipated outcomes.