The nbn™ network is replacing the old phone and broadband network, and services will be progressively disconnected from the old network after the nbn network is rolled out across Australia. To continue having a fixed home phone and broadband service, you’ll need to switch to phone and broadband services on the nbn network.
In most cases, you have 18 months to switch, from the date when nbn co declares your area is ‘ready for service’. To find out if you can get the services on the nbn network now, enter your address on our nbn network rollout map.
Good to know:
Registered Fire Alarm/Elevator Control Systems which use an existing fixed phone or broadband service will need to be moved onto the nbn network.
If you currently have a medical alert device, we recommend you register this device on the nbn co website.