How many extra sockets can I get?
You can order up to five extra sockets at one time.
How much do extra copper phone sockets cost?
There’s technician call out fee of $92 plus an additional fee for each socket.
The additional fee depends on how hard the installation is.
Standard installation - $120
E.g.: on an external wall, or somewhere with under floor access
Non-standard installation - $192
E.g.: in a ceiling space
These charges do not include additional phone sockets for services on the network.
Good to know: Our technicians will give you a fixed price for the whole installation once they see the job.
Will my extra sockets work with a service on the nbn® network?
In most cases, extra copper phone line sockets don’t work once you’re on the nbn network. But:
- If you have nbn Fixed Wireless and you keep your home phone on the copper network, then your extra copper phone line sockets will still work.
- In most instances, you can get one of our technicians to rewire your extra sockets so they still work when you switch to nbn network, fees apply.
How do I order extra phone sockets?
If you wish to connect your home phone in different areas of the house, existing phone sockets will need to be rewired to work on the nbn's network:
- you can organise this with a qualified electrician, or
- you can use a wireless handset that connects to a back to base hub plugged in to the modem.
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