Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Unwelcome calls

If you've had an unwelcome call threatening life or property, contact the police immediately on 000.

If you're a Telstra customer, we can help you to manage unwelcome calls. These pages outline how we can help you take positive action against unwelcome calls. Whatever the nature of the calls, we aim to minimise any stress and inconvenience.

If you're receiving unwelcome calls and a carrier other than Telstra provides your telephone service, contact your service provider.

How to opt out of Telstra telemarketing calls

If you don't want to receive Telstra telemarketing calls, or for information about our opt out process, call us on 1800 039 059 (9am–7pm AEST Monday to Friday, excluding public holidays).