Device settings & troubleshooting

What's the mobile 4G Smart Antenna and how do I install it?

The mobile 4G Smart Antenna extends the signal for your mobile or mobile broadband devices on the Telstra network.

Your 4G Smart Antenna has two indoor units:

No, we need to make sure your property is in the right area and will actually benefit from a 4G Smart Antenna before we recommend this solution to you.

If you’d like us to assess whether a 4G Smart Antenna or an Outside Antenna can work for you, please contact us to discuss.
If you have at least one spot indoors where you can make calls:

Use the Smart Antenna coverage unit to boost that signal to other areas of the building where there is no signal or the strength is low

If you have limited or no signal inside, but do have signal outside:

Use the Smart Antenna window unit to connect to an external antenna and bring the signal indoors (additional charges apply for the external antenna)

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