How do I make my home phone number private or change it?

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    To change your home phone number, call 13 22 00 and say ‘change number’. You can change your phone number any time you like, but we may charge you a fee.

    You can also choose to register your phone number as either listed or unlisted in printed, online and voice assisted public directories. These settings make your phone number private or public as follows:

    • Listed - your name, address and phone number details will be available in printed, online and voice assisted public directories.
    • Unlisted - your details will not be included in printed, online and voice assisted public directories.

    Directory listing settings apply to each service separately.


    Find out how to manage or report unwelcome calls if that’s a problem you’re facing.

    Manage or report unwelcome calls

    How can I change my 'Directory Listing'?

    Sign in to My Telstra and go to Services. Select your plan and manage the privacy settings to activate it. There is no additional charge for our unlisted service option.

    How do I stop telemarketing calls?

    Our unlisted service option won’t stop telemarketers calling your phone. To stop receiving telemarketing calls, you can register your details on the Australian Government's Do Not Call Register. Telstra does not operate this register.

    How do I hide my number from outgoing calls?

    To hide your number from outgoing calls, you can activate caller ID on your service.

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