Change my Wi-Fi name and password on my Telstra modem
Take me to
Every Wi-Fi network has a default name and password, also known as an ‘SSID’ and network key. You can find these on the Wi-Fi security card supplied with your modem, or on the modem’s label. For added security, you can change these to a name and password of your choice.
- On your computer or tablet, connect to your Wi-Fi home network
- Open a web browser; Chrome, Internet Explorer, Firefox, or Safari
- Enter the correct URL and IP address for your modem:
- For ADSL/cable/nbn compatible modems with an adapter – enter http://10.0.0.138 or http://telstra.gateway/
- For cable modems without adapter - enter http://192.166.0.1 or http://telstra.gateway/
- For Telstra Smart Modem™ or Telstra Gateway Frontier® enter http://192.168.0.1 or http://mygateway/
- Sign in to the control panel. The username is admin and the default password is Telstra for Telstra Smart Modem 1.1 and Gen 2. For Telstra Smart Modem Gen 3, the password is the same as the Wi-Fi password found on the bottom of your modem
- Choose Wi-Fi from the menu at the top of the screen
- Enter your changes into the Wi-Fi Name (SSID) and Wi-Fi Security Key fields
- Select Apply to save the changes.
Good to know: When you get a new Telstra Smart Modem, if you change the Wi-Fi name and password to be exactly the same as your previous Wi-Fi network, all devices will automatically connect to the new network.
How do I change my Wi-Fi name and password on a non-Telstra modem?
Every Wi-Fi network has a default name and password, also known as an ‘SSID’ and network key. You can find these on the Wi-Fi security card supplied with your modem, or on the modem’s label. For added security, you can change these to a name and password of your choice. Please see the instructions that came with your non-Telstra modem.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Chat with us
If you don't use My Telstra, you can still chat with us online.
Multilingual support
If you'd like to speak with us in your preferred language, we've got you covered.