I ordered Telstra home internet – what happens next?

Search suggestions will appear below the field as you type
    No results found

    Check your in-store paperwork or your email inbox for confirmation and the next steps from us. If you ordered online, we’ll send you an order reference number via your preferred contact method.

    If you have a Telstra ID, you can check the progress of your order and appointment times through My Telstra, or in our order tracking tool.

    Rather get in touch? Let's get you connected

    My Telstra app

    View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more

    Contact us

    We're here to answer your questions.

    Multilingual support

    If you'd like to speak with us in your preferred language, we've got you covered.