Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

How do I set up my Telstra TV®?

To get your Telstra TV set up, first, check you’ve got everything you need. Your Telstra TV pack should contain:

  • 1 x Telstra TV  device
  • 1 x HDMI cable
  • 1 x power adaptor
  • 1 x remote control and 2x AAA batteries
  • 1 x Quick Start Guide.

Something missing?  Give us a call on 13 22 00 and say ‘Telstra TV Fault’.

Connect your Telstra TV to your digital TV

  1. Use the HDMI cable to connect your Telstra TV to your television
  2. Plug the power adapter into your Telstra TV, then plug it into a power point
  3. On your TV, select the HDMI input that your Telstra TV is connected to

If your Telstra TV has an antenna port, you can connect it to an antenna wall socket or an indoor antenna. You’ll need to provide your own antenna cable.

Connect your Telstra TV to the internet

To connect via Wi-Fi:

  • Use your Telstra TV remote to select Wi-Fi connection
  • Select your home Wi-Fi network from the list
  • Press OK on your Telstra TV remote control
  • Enter your Wi-Fi password, if required.

To connect via Ethernet cable:

  • Connect your Telstra TV to your modem with an Ethernet cable
  • Use your Telstra TV remote to select Wired (Ethernet) connection
  • Press OK on your Telstra TV remote control.

Set your display type

Select Auto-detect display type

  • If you are happy with the resolution select OK and go to automatic
  • You’ll then be shown a screen at the determined definition.
  • If the screen looks good select Yes, screen looks good
  • If it is not a good quality select No, I will choose a different setting
  • This will allow you to manually select a definition.
  • Read and accept the Terms and Conditions

 

Good to know

The layout of your home may affect Wi-Fi performance. For tips on how to improve it, read our article on maximising Wi-Fi performance

Need more help?  

Watch our videos below on;

How to install your Telstra TV®

How to set up live TV on your Telstra TV®

How to get the most out of your Telstra TV®

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store