To get your Telstra TV set up, first, check you’ve got everything you need. Your Telstra TV pack should contain:

  • Telstra TV  device
  • HDMI cable
  • power adaptor
  • Telstra TV remote control and 2x AAA batteries
  • Quick Start Guide.

Something missing? Contact us and say ‘Telstra TV Fault’.

Connect your Telstra TV to your digital TV

  1. Use the HDMI cable to connect your Telstra TV to your television
  2. Plug the power adapter into your Telstra TV, then plug it into a power point
  3. On your TV, select the HDMI input that your Telstra TV is connected to
If your Telstra TV has an antenna port, you can connect it to an antenna wall socket or an indoor antenna. You’ll need to provide your own antenna cable.

Pair your Enhanced Remote

  1. Remove the cover of your remote
  2. Insert batteries
  3. Press pairing button on remote until light flashes

Connect your Telstra TV to the internet

To connect via Wi-Fi:

  1. Use your Telstra TV remote to select Wi-Fi connection
  2. Select your home Wi-Fi network from the list
  3. Press OK on your Telstra TV remote control
  4. Enter your Wi-Fi password, if required.

To connect via Ethernet cable:

  1. Connect your Telstra TV to your modem with an Ethernet cable
  2. Use your Telstra TV remote to select Wired (Ethernet) connection
  3. Press OK on your Telstra TV remote control.

Set your display type

Select Auto-detect display type

  • If you're happy with the resolution select OK and go to automatic
  • You’ll then be shown a screen at the determined definition.
  • If the screen looks good select Yesscreen looks good
  • If it is not a good quality select No, I will choose a different setting
  • This will allow you to manually select a definition.

Set up control of your TV

  • To set up your remote to control the TV power and volume follow the on-screen prompts to confirm if you can hear music playing and that it’s then stopped. We recommend you temporarily disconnect any sound bars or any external sound systems for this step.
  • Read and accept the Terms and Conditions

Rather get in touch? Let's get you connected

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Multilingual Support

Speak to us in your preferred language. We've got you covered.

Contact us

We're here to answer your questions.