How do I reset my Telstra TV?
Search suggestions will appear below the field as you type
No results found
Take me to
Resetting your TTV
Resetting your TTV will refresh the device and may update the software or apps.
- In the device menu, go to Settings
- Scroll down to System
- Go to Power
- Select System restart
Factory resetting your TTV
Factory resetting your device will restart your device to the factory settings. This will not cancel any app subscriptions but you will have to sign back in. A factory reset will update your software and apps to the latest version.
- In the Telstra TV menu select Settings
- Select System
- Select Advanced system settings
- Select Factory reset
- Enter the 4-digit code shown on your TV screen
- Press OK.
Rather get in touch? Let's get you connected
Sign in to the My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
Chat with us
If you don't use My Telstra, you can still chat with us online.
Multilingual support
If you'd like to speak with us in your preferred language, we've got you covered.