Why is my Telstra TV freezing?
This article explains what to look for if your Telstra TV is freezing or slowing down.
Check your internet connection
- Make sure all your cords are plugged in correctly
- Turn your modem off, wait 30 seconds then turn it on again.
Check your internet speed
- To find out how fast your internet is right now, open a browser on your computer and use the Telstra speed test
- Check to see if there is anything that may be slowing it down.
What if I've gone over my data allowance on my Telstra home broadband service?
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