Get help with Apple TV+

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    I've forgotten my Apple ID, how do I recover my details?

    If you've forgotten your Apple ID, visit Apple Support to find your Apple ID.

    If you've forgotten your Apple ID password, visit Apple Support to reset your Apple ID password

    How do I create an Apple ID?

    Creating your Apple ID is easy. You can create an Apple ID when you redeem your Apple TV+ offer, or visit Apple Support for steps to create a new Apple ID.

    How do I change my Apple ID and/or my email address on my Apple TV+ account?

    If you no longer use the email address that's associated with your Apple ID, you can change it.  

    Visit Apple Support to change your email address

    How do I cancel my Apple TV+ subscription?

    You need to cancel your subscription with Apple directly. Choose from the following options: 

    For any further assistance, please contact Apple Support

    Will my Apple TV+ charges appear on my Telstra bill?

    Telstra billing is not currently available for Apple TV+.  

    You need an Apple ID and a valid payment method. Visit Apple Support to explore payment methods.

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