Your Telstra TV Box Office login details are the same as your Telstra Account login details.

To change your password:

  1. Login to your Telstra account
  2. Click the profile icon in the top right corner
  3. Select Sign-in details
  4. Select Change your password
  5. Follow the prompts to change your password.
 

If you have forgotten your My Telstra username:

  1. Go to Forgot My Telstra ID
  2. Select the method you wish to reset your username with
  3. Follow the prompts in the email or SMS sent to you to reset your username.
 

If you have forgotten your My Telstra password:

  1. Go to Forgot my password
  2. Select the method you wish to reset your password with
  3. Follow the prompts in the email or SMS sent to you to reset your password.

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